General Office & Clerical Services
Types of Degrees General Office & Clerical Services Majors Are Getting
The following table lists how many general office occupations and clerical services graduations there were in 2018-2019 for each degree level.
|Education Level||Number of Grads|
What General Office & Clerical Services Majors Need to Know
In an O*NET survey, general office occupations and clerical services majors were asked to rate what knowledge areas, skills, and abilities were important in their occupations. These answers were weighted on a scale of 1 to 5 with 5 being the most important.
Knowledge Areas for General Office Occupations and Clerical Services Majors
According to O*NET survey takers, a major in general office occupations and clerical services should prepare you for careers in which you will need to be knowledgeable in the following areas:
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Skills for General Office Occupations and Clerical Services Majors
The following list of skills has been highlighted as some of the most essential for careers related to general office occupations and clerical services:
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Abilities for General Office Occupations and Clerical Services Majors
Some of the most crucial abilities to master while a general office occupations and clerical services student include the following:
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Written Expression - The ability to communicate information and ideas in writing so others will understand.
What Can You Do With a General Office & Clerical Services Major?
Below is a list of occupations associated with general office occupations and clerical services:
|Job Title||Job Growth Rate||Median Salary|
|Cargo and Freight Agents||10.4%||$43,210|
|Insurance Claims Clerks||11.1%||$39,660|
|Insurance Policy Processing Clerks||11.1%||$39,660|
Who Is Getting a Bachelor’s Degree in General Office & Clerical Services?
At the countrywide level, the racial-ethnic distribution of general office occupations and clerical services majors is as follows:
|Race/Ethnicity||Number of Grads|
|Black or African American||0|
|Hispanic or Latino||0|
How Much Do General Office & Clerical Services Majors Make?
Salaries According to BLS
Average salaries range from $41,160 to $43,180 (25th to 75th percentile) for careers related to general office occupations and clerical services. This range includes all degree levels, so the salary for a person with just a bachelor’s degree may be a little less and the one for a person with an advanced degree may be a little more.
To put that into context, according to BLS data from the first quarter of 2020, the typical high school graduate makes between $30,000 and $57,900 a year (25th through 75th percentile). The average person with a bachelor’s degree (any field) makes between $45,600 and $99,000. Advanced degree holders make the most with salaries between $55,600 and $125,400.
Amount of Education Required for Careers Related to General Office & Clerical Services
Some degrees associated with general office occupations and clerical services may require an advanced degree, while others may not even require a bachelor’s in the field. Whatever the case may be, pursuing more education usually means that more career options will be available to you.
Find out what the typical degree level is for general office occupations and clerical services careers below.
|Education Level||Percentage of Workers|
|Less than a High School Diploma||0.8%|
|High School Diploma - or the equivalent (for example, GED)||45.8%|
|Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)||4.0%|
|Some College Courses||16.2%|
|Associate’s Degree (or other 2-year degree)||26.6%|
Online General Office & Clerical Services Programs
In the 2018-2019 academic year, 224 schools offered some type of general office occupations and clerical services program. The following table lists the number of programs by degree level, along with how many schools offered online courses in the field.
|Degree Level||Colleges Offering Programs||Colleges Offering Online Classes|
|Certificate (Less Than 1 Year)||116||23|
|Certificate (1-2 years)||122||17|
|Certificate (2-4 Years)||1||0|
|Doctor’s Degree (Research)||0||0|
|Doctor’s Degree (Professional Practice)||0||0|
|Doctor’s Degree (Other)||0||0|
Is a Degree in General Office & Clerical Services Worth It?
The median salary for a general office occupations and clerical services grad is $42,150 per year. This is based on the weighted average of the most common careers associated with the major.
This is 6% more than the average salary for an individual holding a high school degree. This adds up to a gain of about $45,000 after 20 years!
Explore Major by State
District of Columbia
Majors Related to General Office & Clerical Services
You may also be interested in one of the following majors related to general office occupations and clerical services.
*The racial-ethnic minorities count is calculated by taking the total number of students and subtracting white students, international students, and students whose race/ethnicity was unknown. This number is then divided by the total number of students at the school to obtain the racial-ethnic minorities percentage.
- College Factual
- College Scorecard
- National Center for Education Statistics
- O*NET Online
- U.S. Bureau of Labor Statistics
- Usual Weekly Earnings of Wage and Salary Workers First Quarter 2020
More about our data sources and methodologies.
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