All About Cargo and Freight Agents
Position Description Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Daily Life Of a Cargo or Freight Agent
- Assemble containers and crates used to transport items, such as machines or vehicles.
- Estimate freight or postal rates and record shipment costs and weights.
- Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
- Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
- Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
- Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Skills Needed to be a Cargo or Freight Agent
Below is a list of the skills most Cargo and Freight Agents say are important on the job.
Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Related Job Titles
- Freight Receiver
- Yardmaster/Customer Service/Crew Dispatching
- Delivery Supervisor
- Interstate Planner
- Cargo Router
Job Outlook for Cargo and Freight Agents
In the United States, there were 89,800 jobs for Cargo or Freight Agent in 2016. New jobs are being produced at a rate of 10.4% which is above the national average. The Bureau of Labor Statistics predicts 9,300 new jobs for Cargo or Freight Agent by 2026. The BLS estimates 8,600 yearly job openings in this field.
The states with the most job growth for Cargo or Freight Agent are Utah, Georgia, and New Jersey. Watch out if you plan on working in Ohio, Tennessee, or Oklahoma. These states have the worst job growth for this type of profession.
Salary for a Cargo or Freight Agent
The average yearly salary of a Cargo or Freight Agent ranges between $25,970 and $66,920.
Cargo and Freight Agents who work in New Jersey, South Dakota, or New Hampshire, make the highest salaries.
How much do Cargo and Freight Agents make in each U.S. state?
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What Tools do Cargo and Freight Agents Use?
Below is a list of the types of tools and technologies that Cargo and Freight Agents may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Email software
- Word processing software
- Spreadsheet software
- Database software
- Corel WordPerfect Office Suite
- Transportation management software
How to Become a Cargo or Freight Agent
What education is needed to be a Cargo or Freight Agent?
How many years of work experience do I need?
Cargo and Freight Agents Sector
Below are examples of industries where Cargo and Freight Agents work:
Those interested in being a Cargo or Freight Agent may also be interested in:
Career changers with experience as a Cargo or Freight Agent sometimes find work in one of the following fields:
More about our data sources and methodologies.
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