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Cargo or Freight Agent

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What You Need to Know About Cargo or Freight Agent

Position Description Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Cargo or Freight Agent Responsibilities

  • Negotiate and arrange transport of goods with shipping or freight companies.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Retrieve stored items and trace lost shipments as necessary.
  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.

Things a Cargo or Freight Agent Should Know How to Do

Cargo and Freight Agents state the following job skills are important in their day-to-day work.

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Operations Manager/Coordinator
  • Logistics Clerk
  • Shipping Processor
  • Import/Export Specialist
  • Operations Manager

Job Opportunities for Cargo and Freight Agents

In 2016, there was an estimated number of 89,800 jobs in the United States for Cargo or Freight Agent. New jobs are being produced at a rate of 10.4% which is above the national average. The Bureau of Labor Statistics predicts 9,300 new jobs for Cargo or Freight Agent by 2026. There will be an estimated 8,600 positions for Cargo or Freight Agent per year.

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The states with the most job growth for Cargo or Freight Agent are Utah, Georgia, and New Jersey. Watch out if you plan on working in Ohio, Tennessee, or Oklahoma. These states have the worst job growth for this type of profession.

Cargo or Freight Agent Salary

The typical yearly salary for Cargo and Freight Agents is somewhere between $25,970 and $66,920.

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Cargo and Freight Agents who work in New Jersey, South Dakota, or New Hampshire, make the highest salaries.

How much do Cargo and Freight Agents make in each U.S. state?

State Annual Mean Salary
Alabama $51,330
Alaska $39,620
Arizona $43,420
Arkansas $53,310
California $45,830
Colorado $47,350
Delaware $42,790
Florida $40,810
Georgia $44,560
Hawaii $39,920
Idaho $49,710
Illinois $44,760
Indiana $43,210
Iowa $42,470
Kansas $45,880
Kentucky $42,390
Louisiana $42,950
Maine $49,190
Maryland $42,820
Massachusetts $44,840
Michigan $45,460
Minnesota $50,120
Mississippi $43,340
Missouri $47,000
Montana $46,230
Nebraska $52,610
Nevada $41,400
New Hampshire $50,220
New Jersey $56,470
New Mexico $49,740
New York $45,310
North Carolina $45,060
North Dakota $41,100
Ohio $43,890
Oklahoma $46,040
Oregon $53,400
Pennsylvania $46,150
South Carolina $44,170
South Dakota $52,230
Tennessee $43,530
Texas $45,890
Utah $42,470
Vermont $38,040
Virginia $48,660
Washington $54,600
West Virginia $37,750
Wisconsin $39,710
Wyoming $44,340

Tools & Technologies Used by Cargo and Freight Agents

Although they’re not necessarily needed for all jobs, the following technologies are used by many Cargo and Freight Agents:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Web browser software
  • Email software
  • Word processing software
  • SAP
  • Spreadsheet software
  • Database software
  • Corel WordPerfect Office Suite
  • Transportation management software

Becoming a Cargo or Freight Agent

Are there Cargo and Freight Agents education requirements?

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How Long Does it Take to Become a Cargo or Freight Agent?

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Where Cargo and Freight Agents Are Employed

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The table below shows the approximate number of Cargo and Freight Agents employed by various industries.

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You May Also Be Interested In…

Those interested in being a Cargo or Freight Agent may also be interested in:

Are you already one of the many Cargo or Freight Agent in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Jace Armstrong via public domain

More about our data sources and methodologies.

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