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Freight Forwarders: Career Profile

Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.

The Daily Work of Freight Forwarders Do?

The core tasks performed by freight forwarders cover:

  • Negotiate shipping rates with freight carriers.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Arrange for applicable duties, taxes, or paperwork for customs clearance.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Complete customs paperwork.
  • Prepare invoices or cost quotations for freight transportation.
  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.

Key Skills and Knowledge

Top freight forwarders rely on a mix of skills and domain knowledge.

Most Important Skills

These are the skills that matter most in this role, rated on an importance scale of 0 to 5:

Reading Comprehension  3.8 / 5
0
5
Coordination  3.8 / 5
0
5
Monitoring  3.5 / 5
0
5
Critical Thinking  3.4 / 5
0
5
Active Listening  3.4 / 5
0
5
Social Perceptiveness  3.2 / 5
0
5

Top Knowledge Areas

Transportation  4.8 / 5
0
5
Administrative  4.6 / 5
0
5
Customer and Personal Service  4.5 / 5
0
5
Administration and Management  4.3 / 5
0
5
English Language  4.2 / 5
0
5
Computers and Electronics  4.0 / 5
0
5

Types of Freight Forwarders Jobs

People in this occupation may also be known by titles such as:

  • Air Cargo Agent
  • Air Export Agent
  • Air Export Clerk
  • Air Export Coordinator
  • Air Freight Forwarder
  • Cargo Agent
  • Domestic Freight Forwarder
  • Export Clerk

Job Outlook

There are about 1,504,314 freight forwarders working in the United States today. Demand is forecast to grow by +0.3% over the projection horizon.

Forecasted number of jobs for Freight Forwarders

Freight Forwarders Pay

Statistic Value
Annual median $46,360
Hourly median $22.29
10th percentile $31,260
25th percentile $38,810
75th percentile $53,910
90th percentile $61,460

Pay can vary substantially based on experience, location, and industry.

Salary ranges for Freight Forwarders

Freight Forwarders Salary by State

State Annual median salary
South Dakota $68,400
New Jersey $62,860
Montana $60,660
Massachusetts $59,700
Nebraska $58,160
Wisconsin $57,490
New York $57,230
California $56,100
Georgia $55,710
Utah $55,220
Washington $55,140
Idaho $53,240
Alabama $53,100
Indiana $52,040
Rhode Island $51,990
New Hampshire $51,590
Colorado $51,430
South Carolina $51,420
Minnesota $51,370
Virginia $50,560
Vermont $50,530
Mississippi $49,950
Arkansas $49,210
Alaska $49,030
Kansas $49,020
Florida $48,850
Louisiana $48,800
Maine $48,780
Nevada $48,630
Illinois $48,420
Oregon $48,290
North Dakota $48,010
Tennessee $47,950
Ohio $47,900
Michigan $47,750
Maryland $47,460
North Carolina $46,880
Texas $46,580
Iowa $46,120
Pennsylvania $46,080
Oklahoma $45,620
Kentucky $45,100
New Mexico $44,770
Arizona $42,640
Hawaii $39,720
Guam $35,350
Virgin Islands $29,130
Puerto Rico $27,670

Pay by U.S. Region

Earnings for freight forwarders shift depending on where you work. Top regions by median wage:

Region Median annual wage Share of U.S. jobs Location quotient
Middle Atlantic $55,857 12.9% 0.92
Far Western US $53,750 22.6% 1.58
Rocky Mountains $52,180 2.4% 0.62
Southeast $49,548 23.4% 1.06
Great Lakes $49,346 17.1% 1.29
Southwest $45,610 13.5% 1.16
New England $38,483 1.5% 0.36
Plains States $36,041 6.2% 0.91

Top Metro Areas

Metro area State Median annual wage Employment
Sioux Falls, SD-MN SD $67,820 150
Vallejo, CA CA $66,350 50
Trenton-Princeton, NJ NJ $63,430 40
Boston-Cambridge-Newton, MA-NH MA $63,350 550
Salt Lake City-Murray, UT UT $62,650 500
New York-Newark-Jersey City, NY-NJ NY $62,590 7,020
Rapid City, SD SD $62,590 30
Missoula, MT MT $62,150 70

Which Industries Hire Freight Forwarders

Most freight forwarders are found across these industries:

Industry Employment Median annual wage
Transportation and Warehousing 89,080 $49,870
Professional, Scientific, and Technical Services 3,870 $50,770
Management of Companies and Enterprises 2,300 $50,870
Wholesale Trade 900 $51,590
Administrative and Support and Waste Management and Remediation Services 720 $46,640
Manufacturing 190 $56,800
Retail Trade 80 n/a
Freight Forwarders sectors

The table below shows some of the most common industries where those employed in this career field work.

Freight Forwarders industries

Software Freight Forwarders Use

  • Spreadsheet software: Microsoft Excel (hot technology)
  • Office suite software: Microsoft Office software (hot technology)
  • Electronic mail software: Microsoft Outlook (hot technology)
  • Presentation software: Microsoft PowerPoint (hot technology)
  • Word processing software: Microsoft Word (hot technology)
  • Enterprise resource planning ERP software: SAP software (hot technology)

Work Environment

The work environment for freight forwarders is shaped by the following characteristics:

  • E-Mail
  • Telephone Conversations
  • Time Pressure
  • Indoors, Environmentally Controlled
  • Contact With Others

Education and Training

Entry-level freight forwarders positions require a bachelor’s degree as the typical entry-level education. This career aligns with Some Preparation Needed (Job Zone 2), reflecting the level of preparation typically expected.

Similar Occupations

Where to Study

Students preparing for freight forwarders commonly pursue programs in:

2 programs across 1 majors

About the Data

Statistics shown above are sourced from the following authoritative sources:

  • U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
  • BLS Employment Projections for total employment and growth forecasts.
  • O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.

SOC code: 43-5011.01 (Cargo and Freight Agents).

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