Life As an Order Clerk
Order Clerk Definition Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
List of Order Clerk Job Duties
- Recommend merchandise or services that will meet customers’ needs.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Check inventory records to determine availability of requested merchandise.
- Prepare invoices, shipping documents, and contracts.
- Calculate and compile order-related statistics, and prepare reports for management.
Order Clerk Required Skills
These are the skills Order Clerks say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles
- Contact Clerk
- Compliance Clerk
- Blood Bank Credit Clerk
- Warehouse Clerk
- Receiver Dispatcher
Are There Job Opportunities for Order Clerks?
In the United States, there were 179,000 jobs for Order Clerk in 2016. There is little to no growth in job opportunities for Order Clerk. There will be an estimated 19,400 positions for Order Clerk per year.
The states with the most job growth for Order Clerk are Utah, Nevada, and Florida. Watch out if you plan on working in Delaware, Maine, or New Mexico. These states have the worst job growth for this type of profession.
Order Clerk Salary
The salary for Order Clerks ranges between about $22,280 and $53,240 a year.
Order Clerks who work in Washington, Connecticut, or Massachusetts, make the highest salaries.
How much do Order Clerks make in different U.S. states?
|State||Annual Mean Salary|
|District of Columbia||$38,140|
Tools & Technologies Used by Order Clerks
Although they’re not necessarily needed for all jobs, the following technologies are used by many Order Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Email software
- Adobe Systems Adobe Acrobat
- Microsoft Dynamics
- Intuit QuickBooks
- Oracle JD Edwards EnterpriseOne
- Corel WordPerfect Office Suite
How do I Become an Order Clerk?
Learn what Order Clerk education requirements there are.
What work experience do I need to become an Order Clerk?
Who Employs Order Clerks?
The table below shows some of the most common industries where those employed in this career field work.
More about our data sources and methodologies.
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