Find Trade Skills Schools

Study Area & Zipcode

Order Clerk

Find Schools Near

What You Need to Know About Order Clerk

Order Clerk Job Description Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

A Day in the Life of an Order Clerk

  • Inspect outgoing work for compliance with customers’ specifications.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Check inventory records to determine availability of requested merchandise.
  • Adjust inventory records to reflect product movement.
  • Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.

Order Clerk Required Skills

Below is a list of the skills most Order Clerks say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Order Caller
  • Routing Clerk
  • Telephone Order Clerk
  • Order Entry Administrator
  • Service Order Clerk

What Kind of Order Clerk Job Opportunities Are There?

In 2016, there was an estimated number of 179,000 jobs in the United States for Order Clerk. There is little to no growth in job opportunities for Order Clerk. Due to new job openings and attrition, there will be an average of 19,400 job openings in this field each year.

Forecasted Number of Jobs for Order Clerks in U.S.

The states with the most job growth for Order Clerk are Utah, Nevada, and Florida. Watch out if you plan on working in Delaware, Maine, or New Mexico. These states have the worst job growth for this type of profession.

Order Clerk Average Salary

The salary for Order Clerks ranges between about $22,280 and $53,240 a year.

Salary Ranges for Order Clerks

Order Clerks who work in Washington, Connecticut, or Massachusetts, make the highest salaries.

How much do Order Clerks make in different U.S. states?

State Annual Mean Salary
Alabama $30,900
Alaska $33,140
Arizona $32,560
Arkansas $32,070
California $38,160
Colorado $37,550
Connecticut $39,670
Delaware $35,220
District of Columbia $38,140
Florida $33,710
Georgia $34,410
Hawaii $36,550
Idaho $37,230
Illinois $35,360
Iowa $36,060
Kansas $32,030
Kentucky $29,040
Louisiana $29,610
Maine $30,990
Maryland $34,770
Massachusetts $39,380
Michigan $32,770
Minnesota $34,820
Mississippi $32,150
Missouri $34,510
Montana $28,700
Nebraska $31,090
Nevada $36,100
New Hampshire $36,210
New Jersey $37,950
New Mexico $32,740
New York $34,490
North Carolina $33,760
North Dakota $36,900
Ohio $33,560
Oklahoma $31,070
Oregon $35,980
Pennsylvania $32,670
Rhode Island $37,580
South Carolina $34,910
South Dakota $33,380
Tennessee $33,540
Texas $36,320
Utah $31,520
Vermont $37,560
Virginia $34,800
Washington $44,980
West Virginia $30,030
Wisconsin $35,840
Wyoming $39,960

What Tools do Order Clerks Use?

Below is a list of the types of tools and technologies that Order Clerks may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • Email software
  • SAP
  • Adobe Systems Adobe Acrobat
  • Microsoft Dynamics
  • Intuit QuickBooks
  • Oracle JD Edwards EnterpriseOne
  • Corel WordPerfect Office Suite

How to Become an Order Clerk

What kind of Order Clerk requirements are there?

Order Clerk Degree Level

What work experience do I need to become an Order Clerk?

Order Clerk Work Experience

Where do Order Clerks Work?

Order Clerk Sectors

Order Clerks work in the following industries:

Order Clerk Industries

References:

Image Credit: via

More about our data sources and methodologies.

Featured Schools

You have goals. Southern New Hampshire University can help you get there. Whether you need a bachelor's degree to get into a career or want a master's degree to move up in your current career, SNHU has an online program for you. Find your degree from over 200 online programs.

Visit School

Find Business Schools Near You

Our free school finder matches students with accredited business colleges across the U.S.