What is a Reservation and Transportation Ticket Agent or Travel Clerk?
Example of Reservation & Transportation Ticket Agent or Travel Clerk Job Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
A Day in the Life of a Reservation & Transportation Ticket Agent or Travel Clerk
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Announce arrival and departure information, using public address systems.
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What Skills Do You Need to Work as a Reservation & Transportation Ticket Agent or Travel Clerk?
When polled, Reservation and Transportation Ticket Agents and Travel Clerks say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles for this Occupation:
- Cabin Agent
- Airline Ticket Agent
- Passenger Rate Clerk
- Passenger Agent
- Ticket Seller
Job Opportunities for Reservation and Transportation Ticket Agents and Travel Clerks
In 2016, there was an estimated number of 150,100 jobs in the United States for Reservation and Transportation Ticket Agent or Travel Clerk. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. There will be an estimated 16,300 positions for Reservation & Transportation Ticket Agent or Travel Clerk per year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
What is the Average Salary of a Reservation & Transportation Ticket Agent or Travel Clerk
The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
How much do Reservation and Transportation Ticket Agents and Travel Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
What Tools & Technology do Reservation and Transportation Ticket Agents and Travel Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Reservation and Transportation Ticket Agents and Travel Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
How do I Become a Reservation & Transportation Ticket Agent or Travel Clerk?
What education or degrees do I need to become a Reservation and Transportation Ticket Agent or Travel Clerk?
What work experience do I need to become a Reservation & Transportation Ticket Agent or Travel Clerk?
Who Employs Reservation and Transportation Ticket Agents and Travel Clerks?
The table below shows some of the most common industries where those employed in this career field work.
Related Careers
Career changers with experience as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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