All About Reservation and Transportation Ticket Agents and Travel Clerks
Example of Reservation & Transportation Ticket Agent or Travel Clerk Job Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
What Do Reservation and Transportation Ticket Agents and Travel Clerks Do On a Daily Basis?
- Keep information facilities clean during operation.
- Promote particular destinations, tour packages, and other travel services.
- Trace lost, delayed, or misdirected baggage for customers.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Announce arrival and departure information, using public address systems.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
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Qualities of a Reservation & Transportation Ticket Agent or Travel Clerk
When polled, Reservation and Transportation Ticket Agents and Travel Clerks say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles for this Occupation:
- Tourist Agent
- Ticket Dispatcher
- Automobile Club Information Clerk
- Interchange Agent
- Space Controller
Reservation & Transportation Ticket Agent or Travel Clerk Job Outlook
There were about 150,100 jobs for Reservation and Transportation Ticket Agent or Travel Clerk in 2016 (in the United States). New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 5,700 new jobs for Reservation and Transportation Ticket Agent or Travel Clerk by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Reservation & Transportation Ticket Agent or Travel Clerk are Montana, Idaho, and Louisiana. Watch out if you plan on working in Wisconsin, Tennessee, or Kentucky. These states have the worst job growth for this type of profession.
What is the Average Salary of a Reservation & Transportation Ticket Agent or Travel Clerk
The average yearly salary of a Reservation & Transportation Ticket Agent or Travel Clerk ranges between $23,350 and $64,780.
Reservation and Transportation Ticket Agents and Travel Clerks who work in New Jersey, Minnesota, or Texas, make the highest salaries.
How much do Reservation and Transportation Ticket Agents and Travel Clerks make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $36,800 |
| Alaska | $40,980 |
| Arizona | $44,640 |
| Arkansas | $46,660 |
| California | $41,160 |
| Colorado | $43,720 |
| Connecticut | $36,750 |
| Delaware | $38,250 |
| District of Columbia | $45,160 |
| Florida | $37,320 |
| Georgia | $37,800 |
| Hawaii | $43,070 |
| Idaho | $36,210 |
| Illinois | $47,530 |
| Indiana | $39,860 |
| Iowa | $29,420 |
| Kansas | $30,420 |
| Kentucky | $34,910 |
| Louisiana | $42,660 |
| Maine | $30,050 |
| Maryland | $38,230 |
| Massachusetts | $43,080 |
| Michigan | $39,710 |
| Minnesota | $47,260 |
| Mississippi | $32,840 |
| Missouri | $40,550 |
| Montana | $33,800 |
| Nevada | $34,130 |
| New Hampshire | $30,890 |
| New Jersey | $51,790 |
| New York | $41,280 |
| North Carolina | $46,920 |
| North Dakota | $39,040 |
| Ohio | $35,530 |
| Oklahoma | $40,500 |
| Oregon | $37,780 |
| Pennsylvania | $41,010 |
| South Carolina | $33,070 |
| South Dakota | $27,660 |
| Tennessee | $35,620 |
| Texas | $47,730 |
| Utah | $39,460 |
| Vermont | $30,000 |
| Virginia | $43,230 |
| Washington | $39,980 |
| West Virginia | $28,150 |
| Wisconsin | $33,000 |
| Wyoming | $21,900 |
What Tools & Technology do Reservation and Transportation Ticket Agents and Travel Clerks Use?
Below is a list of the types of tools and technologies that Reservation and Transportation Ticket Agents and Travel Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Email software
- Delphi Technology
- Corel WordPerfect
Becoming a Reservation & Transportation Ticket Agent or Travel Clerk
Individuals working as a Reservation and Transportation Ticket Agent or Travel Clerk have obtained the following education levels:
How many years of work experience do I need?
Where Reservation and Transportation Ticket Agents and Travel Clerks Work
Reservation and Transportation Ticket Agents and Travel Clerks work in the following industries:
Other Jobs You May be Interested In
Those who work as a Reservation and Transportation Ticket Agent or Travel Clerk sometimes switch careers to one of these choices:
References:
More about our data sources and methodologies.
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