Life As a Counter and Rental Clerk
Counter & Rental Clerk Job Description Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
A Day in the Life of a Counter & Rental Clerk
- Provide information about rental items, such as availability, operation, or description.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Advise customers on use and care of merchandise.
- Explain rental fees, policies, and procedures.
- Keep records of transactions and of the number of customers entering an establishment.
- Rent items, arrange for provision of services to customers, and accept returns.
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Qualities of a Counter & Rental Clerk
These are the skills Counter and Rental Clerks say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Related Job Titles
- Will Call Order Clerk
- Furniture Rental Consultant
- Sales Associate
- Service Writer
- Repair Clerk
Job Opportunities for Counter and Rental Clerks
In the United States, there were 458,200 jobs for Counter and Rental Clerk in 2016. New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. The BLS estimates 61,800 yearly job openings in this field.

The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.
Salary for a Counter & Rental Clerk
The typical yearly salary for Counter and Rental Clerks is somewhere between $19,130 and $49,270.

Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.
How much do Counter and Rental Clerks make in each U.S. state?
State | Annual Mean Salary |
---|---|
Alabama | $27,330 |
Alaska | $31,380 |
Arizona | $27,270 |
Arkansas | $26,150 |
California | $34,410 |
Colorado | $37,980 |
Connecticut | $35,360 |
Delaware | $33,450 |
District of Columbia | $29,670 |
Florida | $29,400 |
Georgia | $28,960 |
Hawaii | $34,960 |
Idaho | $27,320 |
Illinois | $26,880 |
Indiana | $28,310 |
Iowa | $24,400 |
Kansas | $34,460 |
Kentucky | $28,480 |
Louisiana | $26,370 |
Maine | $29,950 |
Maryland | $35,340 |
Massachusetts | $36,460 |
Michigan | $27,570 |
Minnesota | $29,970 |
Mississippi | $26,990 |
Missouri | $31,670 |
Montana | $33,920 |
Nebraska | $26,060 |
Nevada | $28,020 |
New Hampshire | $36,280 |
New Jersey | $37,290 |
New Mexico | $29,920 |
New York | $31,650 |
North Carolina | $27,880 |
North Dakota | $35,690 |
Ohio | $27,670 |
Oklahoma | $27,910 |
Oregon | $36,180 |
Pennsylvania | $28,270 |
Rhode Island | $34,440 |
South Carolina | $27,240 |
South Dakota | $28,470 |
Tennessee | $27,360 |
Texas | $30,460 |
Utah | $29,150 |
Vermont | $34,020 |
Virginia | $31,470 |
Washington | $34,500 |
West Virginia | $23,400 |
Wisconsin | $30,610 |
Wyoming | $31,750 |
What Tools & Technology do Counter and Rental Clerks Use?
Below is a list of the types of tools and technologies that Counter and Rental Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Word processing software
- Database software
- Oracle software
- Point of sale POS software
Becoming a Counter & Rental Clerk
Education needed to be a Counter and Rental Clerk:

How many years of work experience do I need?

Who Employs Counter and Rental Clerks?

Counter and Rental Clerks work in the following industries:

References:
More about our data sources and methodologies.
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