What Do Correspondence Clerk Do?
Occupation Description Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Life As a Correspondence Clerk: What Do They Do?
- Prepare records for shipment by certified mail.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Confer with company personnel regarding feasibility of complying with writers’ requests.
- Process orders for goods requested in correspondence.
- Compile data pertinent to manufacture of special products for customers.
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What Skills Do You Need to Work as a Correspondence Clerk?
When polled, Correspondence Clerks say the following skills are most frequently used in their jobs:
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Speaking: Talking to others to convey information effectively.
Types of Correspondence Clerk Jobs
- Costumer
- Dispute Specialist
- Correspondence Coordinator
- Correspondence Transcriber
- Claims Correspondence Clerk
Job Demand for Correspondence Clerks
There were about 7,200 jobs for Correspondence Clerk in 2016 (in the United States). New jobs are being produced at a rate of 2.8% which is below the national average. The Bureau of Labor Statistics predicts 200 new jobs for Correspondence Clerk by 2026. The BLS estimates 800 yearly job openings in this field.
The states with the most job growth for Correspondence Clerk are Oregon, Oklahoma, and Texas. Watch out if you plan on working in Colorado, Illinois, or Ohio. These states have the worst job growth for this type of profession.
What is the Average Salary of a Correspondence Clerk
Correspondence Clerks make between $24,460 and $56,550 a year.
Correspondence Clerks who work in Rhode Island, New Jersey, or Massachusetts, make the highest salaries.
How much do Correspondence Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $29,640 |
| Arizona | $42,990 |
| California | $45,530 |
| Colorado | $40,620 |
| Connecticut | $41,470 |
| Florida | $38,880 |
| Georgia | $44,360 |
| Hawaii | $38,260 |
| Illinois | $36,600 |
| Indiana | $30,600 |
| Iowa | $29,840 |
| Kansas | $37,610 |
| Louisiana | $43,360 |
| Maine | $35,920 |
| Maryland | $42,440 |
| Massachusetts | $44,930 |
| Michigan | $31,580 |
| Missouri | $36,350 |
| New Hampshire | $36,510 |
| New Jersey | $45,370 |
| New York | $43,140 |
| North Carolina | $38,700 |
| Ohio | $32,630 |
| Oklahoma | $37,540 |
| Oregon | $39,000 |
| Pennsylvania | $41,490 |
| Rhode Island | $46,820 |
| South Carolina | $40,930 |
| South Dakota | $29,110 |
| Tennessee | $39,240 |
| Texas | $41,750 |
| Virginia | $40,290 |
| Washington | $32,300 |
What Tools & Technology do Correspondence Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Correspondence Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Data entry software
- SAP
- Microsoft SharePoint
- Electronic health record EHR software
How to Become a Correspondence Clerk
Are there Correspondence Clerks education requirements?
How Long Does it Take to Become a Correspondence Clerk?
Where do Correspondence Clerks Work?
Correspondence Clerks work in the following industries:
Other Jobs You May be Interested In
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References:
More about our data sources and methodologies.
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