Life As an Order Clerk
Example of Order Clerk Job Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Life As an Order Clerk
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Recommend merchandise or services that will meet customers’ needs.
- Calculate and compile order-related statistics, and prepare reports for management.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Receive and respond to customer complaints.
- Inspect outgoing work for compliance with customers’ specifications.
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Skills Needed to be an Order Clerk
Order Clerks state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Order Clerk Jobs
- Classified Ad Taker
- Shipping Coordinator
- Auto Locator
- Compliance Clerk
- Order Administrator
Job Demand for Order Clerks
In the United States, there were 179,000 jobs for Order Clerk in 2016. There is little to no growth in job opportunities for Order Clerk. Due to new job openings and attrition, there will be an average of 19,400 job openings in this field each year.
The states with the most job growth for Order Clerk are Utah, Nevada, and Florida. Watch out if you plan on working in Delaware, Maine, or New Mexico. These states have the worst job growth for this type of profession.
Order Clerk Salary
The typical yearly salary for Order Clerks is somewhere between $22,280 and $53,240.
Order Clerks who work in Washington, Connecticut, or Massachusetts, make the highest salaries.
Below is a list of the median annual salaries for Order Clerks in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $30,900 |
| Alaska | $33,140 |
| Arizona | $32,560 |
| Arkansas | $32,070 |
| California | $38,160 |
| Colorado | $37,550 |
| Connecticut | $39,670 |
| Delaware | $35,220 |
| District of Columbia | $38,140 |
| Florida | $33,710 |
| Georgia | $34,410 |
| Hawaii | $36,550 |
| Idaho | $37,230 |
| Illinois | $35,360 |
| Iowa | $36,060 |
| Kansas | $32,030 |
| Kentucky | $29,040 |
| Louisiana | $29,610 |
| Maine | $30,990 |
| Maryland | $34,770 |
| Massachusetts | $39,380 |
| Michigan | $32,770 |
| Minnesota | $34,820 |
| Mississippi | $32,150 |
| Missouri | $34,510 |
| Montana | $28,700 |
| Nebraska | $31,090 |
| Nevada | $36,100 |
| New Hampshire | $36,210 |
| New Jersey | $37,950 |
| New Mexico | $32,740 |
| New York | $34,490 |
| North Carolina | $33,760 |
| North Dakota | $36,900 |
| Ohio | $33,560 |
| Oklahoma | $31,070 |
| Oregon | $35,980 |
| Pennsylvania | $32,670 |
| Rhode Island | $37,580 |
| South Carolina | $34,910 |
| South Dakota | $33,380 |
| Tennessee | $33,540 |
| Texas | $36,320 |
| Utah | $31,520 |
| Vermont | $37,560 |
| Virginia | $34,800 |
| Washington | $44,980 |
| West Virginia | $30,030 |
| Wisconsin | $35,840 |
| Wyoming | $39,960 |
What Tools do Order Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Order Clerks:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Email software
- SAP
- Adobe Systems Adobe Acrobat
- Microsoft Dynamics
- Intuit QuickBooks
- Oracle JD Edwards EnterpriseOne
- Corel WordPerfect Office Suite
How to Become an Order Clerk
Individuals working as an Order Clerk have obtained the following education levels:
What work experience do I need to become an Order Clerk?
Where do Order Clerks Work?
Below are examples of industries where Order Clerks work:
References:
More about our data sources and methodologies.
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