Order Clerks in Indiana
Thinking about a career as an Order Clerks in Indiana? Here’s what you need to know. Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes “Dispatchers, Except Police, Fire, and Ambulance” (43-5032) who both dispatch and take orders for services.
What do Order Clerks Make in Indiana?
For order clerks working in Indiana, wages run about $43,360 per year (or roughly $20.84/hour).Pay can range from $32,200 at the 10th percentile to $58,610 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $32,200 | $15.48 |
| 25th percentile | $37,180 | $17.88 |
| Median (50th) | $43,360 | $20.84 |
| 75th percentile | $50,650 | $24.35 |
| 90th percentile | $58,610 | $28.18 |
The job concentration index in Indiana compared to the national average — is 1.04.
National Wage Comparison
Nationally, order clerks earn a median of $58,253 per year ($28.01/hour), below the Indiana median.
Employment Outlook
National employment for 1,253,974 order clerks nationwide. In Indiana alone, around 1,790 people work in this role. That’s more than the typical state, which employs around 950 order clerks.
Top Indiana Metros for Order Clerks
These are the Indiana metros with the most order clerks in Indiana.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Indianapolis-Carmel-Greenwood, IN | 670 | $45,070 |
| Fort Wayne, IN | 140 | $43,830 |
| Elkhart-Goshen, IN | 130 | $45,180 |
| Evansville, IN | 50 | $39,000 |
| South Bend-Mishawaka, IN-MI | 40 | $37,260 |
| Terre Haute, IN | 30 | n/a |
Top States for Order Clerks Employment
These states have the highest employment of order clerks work.
| State | Number Employed |
|---|---|
| California | 13,240 |
| Texas | 6,140 |
| Washington | 5,110 |
| Ohio | 4,700 |
| Florida | 4,250 |
| Illinois | 4,150 |
| New Jersey | 3,640 |
| New York | 3,610 |
| Pennsylvania | 3,150 |
| North Carolina | 2,880 |
| Oklahoma | 2,170 |
| Michigan | 2,100 |
| Tennessee | 2,100 |
| Colorado | 1,820 |
| Indiana | 1,790 |
| Wisconsin | 1,780 |
| Georgia | 1,720 |
| Virginia | 1,500 |
| Missouri | 1,280 |
| Maryland | 1,230 |
Highest-Paying States for Order Clerks
These states pay the most for order clerks.
| State | Annual Median Salary |
|---|---|
| Massachusetts | $54,350 |
| Vermont | $49,810 |
| New Hampshire | $49,200 |
| Oregon | $48,530 |
| Rhode Island | $48,080 |
| District of Columbia | $47,930 |
| Colorado | $47,100 |
| Minnesota | $47,020 |
| New York | $47,010 |
| Washington | $46,740 |
Skills
Top order clerks skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Top abilities for order clerks, rated on an importance scale of 0 to 5:
Daily Tasks
Day-to-day, order clerks typically:
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Prepare invoices, shipping documents, and contracts.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Getting Information
- Monitoring Processes, Materials, or Surroundings
- Organizing, Planning, and Prioritizing Work
- Processing Information
- Performing Administrative Activities
- Documenting/Recording Information
- Making Decisions and Solving Problems
- Working with Computers
- Updating and Using Relevant Knowledge
- Evaluating Information to Determine Compliance with Standards
- Training and Teaching Others
Tools & Technology
Technologies frequently used: Hot technologies: Adobe Acrobat, Apple Safari In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Programs that train for this career include:
- Business Support & Assistance
Featured schools near , edit
Related Careers
Careers similar to order clerks include:
- Purchasing Managers
- Postmasters and Mail Superintendents
- Wholesale and Retail Buyers, Except Farm Products
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- First-Line Supervisors of Non-Retail Sales Workers
- Cashiers
Also Known As
Ad Taker (Advertising Taker), Advertising Clerk (Ad Clerk), Advertising Space Clerk (Ad Space Clerk), Back Order Clerk, Blood Bank Credit Clerk, Blood Bank Order Control Clerk, Catalogue Clerk, Classified Ad Clerk (Classified Advertisement Clerk), Classified Ad Taker (Classified Advertisement Taker), Clerical Order Filler, Compliance Clerk, Contact Clerk, Contact Worker, Film Rental Clerk, Food and Beverage Order Clerk.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 43-4151.00
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