What Does it Take to Be a Retail Sales Supervisor?
Career Description Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
A Day in the Life of a Retail Sales Supervisor
- Establish credit policies and operating procedures.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
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Things a Retail Sales Supervisor Should Know How to Do
Retail Sales Supervisors state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Service Orientation: Actively looking for ways to help people.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Other Retail Sales Supervisor Job Titles
- Stock Manager
- Cashier Manager
- Delicatessen Manager
- Auto Rental Supervisor
- Flower Shop Manager
Retail Sales Supervisor Job Outlook
In the United States, there were 1,532,400 jobs for Retail Sales Supervisor in 2016. New jobs are being produced at a rate of 3.8% which is below the national average. The Bureau of Labor Statistics predicts 57,700 new jobs for Retail Sales Supervisor by 2026. There will be an estimated 168,500 positions for Retail Sales Supervisor per year.
The states with the most job growth for Retail Sales Supervisor are Nevada, Utah, and Colorado. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.
How Much Does a Retail Sales Supervisor Make?
Retail Sales Supervisors make between $25,720 and $69,290 a year.
Retail Sales Supervisors who work in Rhode Island, Connecticut, or New Jersey, make the highest salaries.
Below is a list of the median annual salaries for Retail Sales Supervisors in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $42,080 |
| Alaska | $45,750 |
| Arizona | $41,680 |
| Arkansas | $38,980 |
| California | $45,310 |
| Colorado | $50,850 |
| Connecticut | $52,610 |
| Delaware | $47,560 |
| District of Columbia | $51,800 |
| Florida | $46,090 |
| Georgia | $43,760 |
| Hawaii | $45,370 |
| Idaho | $43,690 |
| Illinois | $42,880 |
| Indiana | $40,280 |
| Iowa | $40,090 |
| Kansas | $40,420 |
| Kentucky | $38,060 |
| Louisiana | $39,170 |
| Maine | $44,700 |
| Maryland | $46,240 |
| Massachusetts | $47,710 |
| Michigan | $45,300 |
| Minnesota | $44,590 |
| Mississippi | $37,710 |
| Missouri | $43,400 |
| Montana | $43,260 |
| Nebraska | $40,260 |
| Nevada | $43,930 |
| New Hampshire | $48,950 |
| New Jersey | $52,570 |
| New Mexico | $40,110 |
| New York | $50,640 |
| North Carolina | $45,990 |
| North Dakota | $44,620 |
| Ohio | $43,080 |
| Oklahoma | $42,510 |
| Oregon | $44,240 |
| Pennsylvania | $46,680 |
| Rhode Island | $56,540 |
| South Carolina | $40,790 |
| South Dakota | $46,950 |
| Tennessee | $43,520 |
| Texas | $45,570 |
| Utah | $38,940 |
| Vermont | $51,310 |
| Virginia | $47,330 |
| Washington | $52,240 |
| West Virginia | $35,120 |
| Wisconsin | $43,120 |
| Wyoming | $41,580 |
What Tools do Retail Sales Supervisors Use?
Below is a list of the types of tools and technologies that Retail Sales Supervisors may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Microsoft Dynamics
- SAS
- IBM Notes
- Microsoft Publisher
- Google Docs
Becoming a Retail Sales Supervisor
Individuals working as a Retail Sales Supervisor have obtained the following education levels:
How many years of work experience do I need?
Where do Retail Sales Supervisors Work?
The table below shows the approximate number of Retail Sales Supervisors employed by various industries.
Similar Careers
Those interested in being a Retail Sales Supervisor may also be interested in:
References:
Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
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