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First-Line Supervisors of Retail Sales Workers in Maryland

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First-Line Supervisors of Retail Sales Workers in Maryland

Thinking about a career as a First-Line Supervisors of Retail Sales Workers in Maryland? Here’s what the data says. Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

What do First-Line Supervisors of Retail Sales Workers Make in Maryland?

For a first-line supervisors of retail sales workers working in Maryland, wages run about $46,060 per year (or roughly $22.15/hour).Annual wages span from $35,830 at the 10th percentile to $74,800 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $35,830 $17.22
25th percentile $37,820 $18.18
Median (50th) $46,060 $22.15
75th percentile $58,310 $28.04
90th percentile $74,800 $35.96
Salary ranges for First-Line Supervisors of Retail Sales Workers in Maryland

The job concentration index in Maryland relative to the national average — is 1.12, suggesting that first-line supervisors of retail sales workers are more concentrated here than the national average.

National Wage Comparison

Nationally, first-line supervisors of retail sales workers earn a median of $53,224 per year ($25.59/hour), below the Maryland median.

First-Line Supervisors of Retail Sales Workers earnings in Maryland vs. the national average

Employment Outlook

Nationally, total employment in this occupation is 789,250 first-line supervisors of retail sales workers in the U.S.. In Maryland alone, approximately 22,150 people work in this role. That’s higher than the typical state, which employs around 14,770 first-line supervisors of retail sales workers.

First-Line Supervisors of Retail Sales Workers in Maryland vs. the average state Forecasted number of jobs for First-Line Supervisors of Retail Sales Workers

Top Maryland Metros for First-Line Supervisors of Retail Sales Workers

The metro areas below employ the most first-line supervisors of retail sales workers in Maryland.

Metro Area Number Employed Annual Median Salary
Baltimore-Columbia-Towson, MD 10,210 $45,380
Hagerstown-Martinsburg, MD-WV 1,240 $39,440
Lexington Park, MD 660 $44,950
Salisbury, MD 540 $43,010

Top States for First-Line Supervisors of Retail Sales Workers Employment

View the states that employ the most first-line supervisors of retail sales workers work.

State Number Employed
California 108,140
Texas 102,480
Florida 78,600
New York 52,490
Pennsylvania 43,870
Ohio 40,800
North Carolina 39,980
Georgia 37,950
Illinois 36,330
Virginia 31,910
Michigan 29,520
New Jersey 29,260
Washington 26,490
Colorado 25,380
Tennessee 24,560
Alabama 24,440
Maryland 22,150
Indiana 21,940
Massachusetts 21,480
Arizona 20,770

Highest-Paying States for First-Line Supervisors of Retail Sales Workers

Where first-line supervisors of retail sales workers earn the most: first-line supervisors of retail sales workers.

State Annual Median Salary
Washington $58,460
Rhode Island $58,030
New York $57,410
Colorado $55,780
Hawaii $55,380
District of Columbia $55,350
Massachusetts $53,050
New Jersey $52,450
Vermont $52,000
Connecticut $51,790

Skills

The most important first-line supervisors of retail sales workers skills, rated on an importance scale of 0 to 5:

Active Listening  3.9 / 5
0
5
Service Orientation  3.8 / 5
0
5
Speaking  3.8 / 5
0
5
Monitoring  3.5 / 5
0
5
Coordination  3.5 / 5
0
5
Social Perceptiveness  3.5 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.8 / 5
0
5
Administration and Management  4.5 / 5
0
5
Sales and Marketing  3.9 / 5
0
5
English Language  3.9 / 5
0
5
Education and Training  3.6 / 5
0
5
Personnel and Human Resources  3.3 / 5
0
5

Abilities

The abilities that matter most for first-line supervisors of retail sales workers, rated on an importance scale of 0 to 5:

Oral Comprehension  3.9 / 5
0
5
Speech Clarity  3.9 / 5
0
5
Oral Expression  3.9 / 5
0
5
Speech Recognition  3.8 / 5
0
5
Problem Sensitivity  3.2 / 5
0
5
Deductive Reasoning  3.1 / 5
0
5

Daily Tasks

First-Line Supervisors of Retail Sales Workers typically:

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Establish and implement policies, goals, objectives, and procedures for the department.

Work Activities

  • Training and Teaching Others
  • Performing for or Working Directly with the Public
  • Making Decisions and Solving Problems
  • Coaching and Developing Others
  • Resolving Conflicts and Negotiating with Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Coordinating the Work and Activities of Others
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Communicating with People Outside the Organization
  • Guiding, Directing, and Motivating Subordinates

Tools & Technology

Software and systems commonly involved: Hot technologies: Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop In-demand technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Related college programs include:

  • General Sales & Marketing
  • Business Administration & Management
  • Specialized Sales

Related occupations to first-line supervisors of retail sales workers include:

Also Known As

Art Gallery Director, Auto Leasing Manager, Auto Parts Manager, Auto Rental Supervisor, Automobile Leasing Supervisor, Bakery Manager, Branch Manager, Branch Store Manager, Car Rental Manager, Cashier Manager, Cashier Supervisor, Concession Manager, Convenience Store Manager, Dairy Department Manager, Dairy Store Manager.

References

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