Life As a Government Programs Eligibility Interviewer
Career Description Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
A Day in the Life of a Government Programs Eligibility Interviewer
- Schedule benefits claimants for adjudication interviews to address questions of eligibility.
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- Check with employers or other references to verify answers and obtain further information.
- Keep records of assigned cases, and prepare required reports.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
- Provide social workers with pertinent information gathered during applicant interviews.
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What a Government Programs Eligibility Interviewer Should Know
When polled, Government Programs Eligibility Interviewers say the following skills are most frequently used in their jobs:
Speaking: Talking to others to convey information effectively.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Types of Government Programs Eligibility Interviewer
- Placement Secretary
- Public Housing Interviewer
- Eligibility Services Representative
- Transition Specialist
- Eligibility Examiner
Government Programs Eligibility Interviewer Job Outlook
There were about 143,100 jobs for Government Programs Eligibility Interviewer in 2016 (in the United States). New jobs are being produced at a rate of 5.9% which is above the national average. The Bureau of Labor Statistics predicts 8,500 new jobs for Government Programs Eligibility Interviewer by 2026. The BLS estimates 13,600 yearly job openings in this field.

The states with the most job growth for Government Programs Eligibility Interviewer are Nevada, Arizona, and Arkansas. Watch out if you plan on working in Kansas, Alaska, or Vermont. These states have the worst job growth for this type of profession.
What is the Average Salary of a Government Programs Eligibility Interviewer
The average yearly salary of a Government Programs Eligibility Interviewer ranges between $31,550 and $62,180.

Government Programs Eligibility Interviewers who work in District of Columbia, Connecticut, or Iowa, make the highest salaries.
Below is a list of the median annual salaries for Government Programs Eligibility Interviewers in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $41,620 |
Alaska | $55,430 |
Arizona | $42,240 |
Arkansas | $37,710 |
California | $53,200 |
Colorado | $46,310 |
Connecticut | $59,290 |
Delaware | $35,780 |
District of Columbia | $62,300 |
Florida | $40,910 |
Georgia | $38,240 |
Hawaii | $48,250 |
Idaho | $40,220 |
Illinois | $52,090 |
Indiana | $36,860 |
Iowa | $56,150 |
Kansas | $38,480 |
Kentucky | $47,370 |
Louisiana | $38,080 |
Maine | $39,520 |
Maryland | $52,530 |
Massachusetts | $53,470 |
Michigan | $52,170 |
Minnesota | $51,890 |
Mississippi | $32,320 |
Missouri | $40,550 |
Montana | $40,950 |
Nebraska | $37,100 |
Nevada | $45,880 |
New Hampshire | $42,630 |
New Jersey | $48,880 |
New Mexico | $44,220 |
New York | $49,440 |
North Carolina | $38,310 |
North Dakota | $46,730 |
Ohio | $43,860 |
Oklahoma | $43,240 |
Oregon | $42,520 |
Pennsylvania | $50,570 |
Rhode Island | $54,910 |
South Carolina | $42,060 |
South Dakota | $37,170 |
Tennessee | $40,440 |
Texas | $41,240 |
Utah | $45,380 |
Vermont | $53,080 |
Virginia | $45,300 |
Washington | $48,790 |
West Virginia | $28,640 |
Wisconsin | $45,020 |
Wyoming | $44,650 |
Tools & Technologies Used by Government Programs Eligibility Interviewers
Below is a list of the types of tools and technologies that Government Programs Eligibility Interviewers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- Email software
- Microsoft Dynamics
- GE Healthcare Centricity EMR
- Adobe Systems Adobe Reader
Becoming a Government Programs Eligibility Interviewer
What education or degrees do I need to become a Government Programs Eligibility Interviewer?

How many years of work experience do I need?

Government Programs Eligibility Interviewers Sector

Below are examples of industries where Government Programs Eligibility Interviewers work:

Related Careers
Those thinking about becoming a Government Programs Eligibility Interviewer might also be interested in the following careers:
Are you already one of the many Government Programs Eligibility Interviewer in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
Image Credit: Van De Ha via Public domain
More about our data sources and methodologies.
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