Life As a Social and Community Service Manager
Job Description: Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
List of Social & Community Service Manager Job Duties
- Recruit, interview, and hire or sign up volunteers and staff.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Direct activities of professional and technical staff members and volunteers.
- Direct fundraising activities and the preparation of public relations materials.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
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What Skills Do You Need to Work as a Social & Community Service Manager?
Social and Community Service Managers state the following job skills are important in their day-to-day work.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Social and Community Service Manager
- Adult Daycare Coordinator
- Clinical Services Director
- Counseling Services Manager
- Program Coordinator
- Community Service Director
Job Opportunities for Social and Community Service Managers
In 2016, there was an estimated number of 147,300 jobs in the United States for Social and Community Service Manager. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. The BLS estimates 16,300 yearly job openings in this field.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Social & Community Service Manager Salary
The salary for Social and Community Service Managers ranges between about $40,720 and $111,150 a year.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
How much do Social and Community Service Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools & Technology do Social and Community Service Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Social and Community Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Presentation software
- Corel WordPerfect Office Suite
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
Becoming a Social & Community Service Manager
Individuals working as a Social and Community Service Manager have obtained the following education levels:
What work experience do I need to become a Social & Community Service Manager?
Social and Community Service Managers Sector
Social and Community Service Managers work in the following industries:
You May Also Be Interested In…
Those interested in being a Social and Community Service Manager may also be interested in:
Are you already one of the many Social and Community Service Manager in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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