What You Need to Know About Social and Community Service Manager
Career Description Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Life As a Social & Community Service Manager: What Do They Do?
- Direct activities of professional and technical staff members and volunteers.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Direct fundraising activities and the preparation of public relations materials.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
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Skills Needed to be a Social & Community Service Manager
When polled, Social and Community Service Managers say the following skills are most frequently used in their jobs:
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Other Social & Community Service Manager Job Titles
- Community Services Block Grant/Outreach Social Worker (CSBG/Outreach Social Worker)
- Teenage Program Director
- Membership Director
- Field Coordination Director
- Social Service Coordinator
Is There Job Demand for Social and Community Service Managers?
In the United States, there were 147,300 jobs for Social and Community Service Manager in 2016. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. There will be an estimated 16,300 positions for Social & Community Service Manager per year.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Average Social and Community Service Managers Salary
Social and Community Service Managers make between $40,720 and $111,150 a year.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
How much do Social and Community Service Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools do Social and Community Service Managers Use?
Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Presentation software
- Corel WordPerfect Office Suite
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
How do I Become a Social & Community Service Manager?
What kind of Social and Community Service Manager requirements are there?
How Long Does it Take to Become a Social & Community Service Manager?
Where Social and Community Service Managers Work
The table below shows the approximate number of Social and Community Service Managers employed by various industries.
Other Jobs You May be Interested In
Those interested in being a Social and Community Service Manager may also be interested in:
Career changers with experience as a Social and Community Service Manager sometimes find work in one of the following fields:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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