What is a Social and Community Service Manager?
Social & Community Service Manager Example Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
What Do Social and Community Service Managers Do On a Daily Basis?
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Represent organizations in relations with governmental and media institutions.
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Social & Community Service Manager Required Skills
When polled, Social and Community Service Managers say the following skills are most frequently used in their jobs:
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management: Managing one’s own time and the time of others.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Social and Community Service Manager
- Teenage Activities Director
- Clinical Services Director
- Teenage Program Director
- Group Counseling Program Director
- Field Coordination Director
What Kind of Social & Community Service Manager Job Opportunities Are There?
In 2016, there was an estimated number of 147,300 jobs in the United States for Social and Community Service Manager. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. The BLS estimates 16,300 yearly job openings in this field.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Social & Community Service Manager Average Salary
The typical yearly salary for Social and Community Service Managers is somewhere between $40,720 and $111,150.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
How much do Social and Community Service Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools do Social and Community Service Managers Use?
Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Presentation software
- Corel WordPerfect Office Suite
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
Becoming a Social & Community Service Manager
Education needed to be a Social and Community Service Manager:
How Long Does it Take to Become a Social & Community Service Manager?
Social and Community Service Managers Sector
Social and Community Service Managers work in the following industries:
You May Also Be Interested In…
Those interested in being a Social and Community Service Manager may also be interested in:
Those who work as a Social and Community Service Manager sometimes switch careers to one of these choices:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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