What You Need to Know About Social and Community Service Manager
Job Description & Duties Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
A Day in the Life of a Social & Community Service Manager
- Recruit, interview, and hire or sign up volunteers and staff.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Plan and administer budgets for programs, equipment, and support services.
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Things a Social & Community Service Manager Should Know How to Do
Social and Community Service Managers state the following job skills are important in their day-to-day work.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Related Job Titles for this Occupation:
- Nonprofit Manager
- Volunteer Services Director
- Adoption Services Manager
- Casework Services Director
- Veterans Affairs Director
Job Outlook for Social and Community Service Managers
In the United States, there were 147,300 jobs for Social and Community Service Manager in 2016. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. The BLS estimates 16,300 yearly job openings in this field.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Salary for a Social & Community Service Manager
The average yearly salary of a Social & Community Service Manager ranges between $40,720 and $111,150.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
How much do Social and Community Service Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools do Social and Community Service Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Social and Community Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Corel WordPerfect Office Suite
- Presentation software
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
Becoming a Social & Community Service Manager
Are there Social and Community Service Managers education requirements?
What work experience do I need to become a Social & Community Service Manager?
Where Social and Community Service Managers Work
The table below shows the approximate number of Social and Community Service Managers employed by various industries.
You May Also Be Interested In…
Those thinking about becoming a Social and Community Service Manager might also be interested in the following careers:
Are you already one of the many Social and Community Service Manager in the United States? If you’re thinking about changing careers, these fields are worth exploring:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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