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Social and Community Service Manager

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What is a Social and Community Service Manager?

Social & Community Service Manager Example Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

What Do Social and Community Service Managers Do On a Daily Basis?

  • Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Speak to community groups to explain and interpret agency purposes, programs, and policies.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Represent organizations in relations with governmental and media institutions.

Social & Community Service Manager Required Skills

When polled, Social and Community Service Managers say the following skills are most frequently used in their jobs:

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Time Management: Managing one’s own time and the time of others.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Types of Social and Community Service Manager

  • Teenage Activities Director
  • Clinical Services Director
  • Teenage Program Director
  • Group Counseling Program Director
  • Field Coordination Director

What Kind of Social & Community Service Manager Job Opportunities Are There?

In 2016, there was an estimated number of 147,300 jobs in the United States for Social and Community Service Manager. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. The BLS estimates 16,300 yearly job openings in this field.

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The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.

Social & Community Service Manager Average Salary

The typical yearly salary for Social and Community Service Managers is somewhere between $40,720 and $111,150.

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Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.

How much do Social and Community Service Managers make in different U.S. states?

State Annual Mean Salary
Alabama $66,430
Alaska $73,410
Arizona $65,610
Arkansas $57,360
California $73,640
Colorado $84,360
Connecticut $73,560
Delaware $69,230
District of Columbia $101,360
Florida $71,820
Georgia $66,000
Hawaii $71,590
Idaho $52,490
Illinois $66,150
Indiana $61,180
Iowa $58,410
Kansas $63,010
Kentucky $63,210
Louisiana $70,120
Maine $60,620
Maryland $76,670
Massachusetts $70,500
Michigan $72,450
Minnesota $75,280
Mississippi $47,700
Missouri $60,450
Montana $55,440
Nebraska $65,270
Nevada $75,840
New Hampshire $65,380
New Jersey $88,570
New Mexico $65,750
New York $86,700
North Carolina $69,640
North Dakota $65,850
Ohio $73,210
Oklahoma $62,530
Oregon $63,590
Pennsylvania $65,620
Rhode Island $96,550
South Carolina $68,610
South Dakota $71,630
Tennessee $68,450
Texas $72,560
Utah $64,320
Vermont $65,260
Virginia $89,290
Washington $63,870
West Virginia $56,460
Wisconsin $66,750
Wyoming $63,270

What Tools do Social and Community Service Managers Use?

Below is a list of the types of tools and technologies that Social and Community Service Managers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Publisher
  • FileMaker Pro
  • Healthcare common procedure coding system HCPCS
  • Blackbaud The Raiser’s Edge
  • Presentation software
  • Corel WordPerfect Office Suite
  • IBM Lotus 1-2-3
  • Financial accounting software
  • Microsoft Visual FoxPro
  • Corel QuattroPro
  • Oracle Reports
  • PointClickCare HER

Becoming a Social & Community Service Manager

Education needed to be a Social and Community Service Manager:

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How Long Does it Take to Become a Social & Community Service Manager?

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Social and Community Service Managers Sector

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Social and Community Service Managers work in the following industries:

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You May Also Be Interested In…

Those interested in being a Social and Community Service Manager may also be interested in:

Those who work as a Social and Community Service Manager sometimes switch careers to one of these choices:

References:

Image Credit: Mike Moore via public domain

More about our data sources and methodologies.

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