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Eligibility Interviewers, Government Programs in Iowa

Considering working as an Eligibility Interviewers, Government Programs in Iowa? Below are the key facts. Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

What do Eligibility Interviewers, Government Programs Make in Iowa?

For eligibility interviewers, government programs working in Iowa, wages run about $60,300 per year (or about $28.99/hour).Pay can range from $43,330 at the 10th percentile to $73,950 at the 90th percentile.

Wage Statistic	Annual	Hourly
10th percentile	$43,330	$20.83
25th percentile	$48,130	$23.14
Median (50th)	$60,300	$28.99
75th percentile	$66,390	$31.92
90th percentile	$73,950	$35.56

The job concentration index in Iowa relative to the national average — is 0.65, indicating fewer eligibility interviewers, government programs per worker than the national average.

National Wage Comparison

Nationally, eligibility interviewers, government programs earn a median of $34,061 per year ($16.38/hour), higher than the Iowa median.

Employment Outlook

National employment for 653,202 eligibility interviewers, government programs nationwide. In Iowa alone, about 1,020 people work in this role. That’s fewer than the typical state, which employs around 1,720 eligibility interviewers, government programs.

Top Iowa Metros for Eligibility Interviewers, Government Programs

These are the Iowa metros with the most eligibility interviewers, government programs in Iowa.

Metro Area	Number Employed	Annual Median Salary
Des Moines-West Des Moines, IA	420	$63,860
Davenport-Moline-Rock Island, IA-IL	90	$62,150
Cedar Rapids, IA	70	$61,530
Waterloo-Cedar Falls, IA	50	$59,720
Sioux City, IA-NE-SD	30	$66,390

Top States for Eligibility Interviewers, Government Programs Employment

The table below shows the states where the most eligibility interviewers, government programs work.

State	Number Employed
California	29,950
Texas	13,440
Pennsylvania	10,570
New York	9,930
North Carolina	7,420
Georgia	5,910
Florida	5,570
Michigan	4,710
Missouri	4,510
Washington	4,320
Tennessee	4,230
Ohio	4,080
Arizona	3,840
Virginia	3,830
Indiana	3,720
Puerto Rico	3,610
Colorado	3,310
Maryland	3,060
Minnesota	2,690
Alabama	2,570

Highest-Paying States for Eligibility Interviewers, Government Programs

These states pay the most for eligibility interviewers, government programs.

State	Annual Median Salary
District of Columbia	$75,050
Michigan	$64,020
Connecticut	$64,010
Washington	$62,900
Rhode Island	$62,680
California	$61,680
Minnesota	$60,330
Iowa	$60,300
Montana	$59,780
Alaska	$58,570

Skills

Key eligibility interviewers, government programs skills, rated on an importance scale of 0 to 5:

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Abilities

Top abilities for eligibility interviewers, government programs, rated on an importance scale of 0 to 5:

Daily Tasks

Day-to-day, eligibility interviewers, government programs typically:

• Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
• Keep records of assigned cases, and prepare required reports.
• Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
• Interview and investigate applicants for public assistance to gather information pertinent to their applications.
• Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
• Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
• Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
• Check with employers or other references to verify answers and obtain further information.
• Answer applicants' questions about benefits and claim procedures.
• Provide social workers with pertinent information gathered during applicant interviews.
• Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
• Schedule benefits claimants for adjudication interviews to address questions of eligibility.

Work Activities

• Working with Computers
• Getting Information
• Performing for or Working Directly with the Public
• Processing Information
• Evaluating Information to Determine Compliance with Standards
• Documenting/Recording Information
• Communicating with Supervisors, Peers, or Subordinates
• Updating and Using Relevant Knowledge
• Communicating with People Outside the Organization
• Making Decisions and Solving Problems
• Organizing, Planning, and Prioritizing Work
• Analyzing Data or Information

Tools & Technology

Software and systems commonly involved: Hot technologies: Microsoft Access In-demand technologies: Microsoft Excel

Related Careers

Related occupations to eligibility interviewers, government programs include:

• Compensation and Benefits Managers
• Social and Community Service Managers
• Claims Adjusters, Examiners, and Investigators
• Compliance Officers
• Human Resources Specialists
• Management Analysts

Also Known As

Authorization Specialist, Benefits Program Tech (Benefits Program Technician), Business Employment Specialist, Business and Employment Specialist, Case Coordinator, Case Manager, Case Technician (Case Tech), Cash Application Clerk, Client Services Rep (Client Services Representative), Contact Agent, Contact Officer, Contact Rep (Contact Representative), Credentialing Specialist, Disability Coordinator, Disability Specialist.

References

• U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
• O*NET Online — https://www.onetonline.org/
• BLS Employment Projections — https://www.bls.gov/emp/
• O*NET-SOC code: 43-4061.00