Find Business Schools

Study Area & Zipcode


Find Schools Near

What Do Telemarketer Do?

Example of Telemarketer Job Solicit donations or orders for goods or services over the telephone.

Life As a Telemarketer: What Do They Do?

  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
  • Maintain records of contacts, accounts, and orders.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Conduct client or market surveys to obtain information about potential customers.
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

What a Telemarketer Should Know

Telemarketers state the following job skills are important in their day-to-day work.

Speaking: Talking to others to convey information effectively.

Persuasion: Persuading others to change their minds or behavior.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Service Orientation: Actively looking for ways to help people.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

  • Telemarketing Sales Representative
  • Telemarketer
  • Call Center Agent
  • Telephone Sales Representative (TSR)
  • Customer Service Representative (CSR)

Job Opportunities for Telemarketers

There were about 216,600 jobs for Telemarketer in 2016 (in the United States). There is little to no growth in job opportunities for Telemarketer. There will be an estimated 33,300 positions for Telemarketer per year.


The states with the most job growth for Telemarketer are Washington, Nevada, and Tennessee. Watch out if you plan on working in North Dakota, Vermont, or South Dakota. These states have the worst job growth for this type of profession.

Average Telemarketers Salary

The salary for Telemarketers ranges between about $18,680 and $41,740 a year.


Telemarketers who work in Washington, Massachusetts, or New Hampshire, make the highest salaries.

How much do Telemarketers make in different U.S. states?

State Annual Mean Salary
Alabama $25,640
Arizona $29,780
Arkansas $22,440
California $31,880
Colorado $29,980
Connecticut $34,950
Delaware $30,000
District of Columbia $28,680
Florida $25,330
Georgia $24,780
Hawaii $25,620
Idaho $26,060
Illinois $29,840
Indiana $29,960
Iowa $27,510
Kansas $27,900
Kentucky $28,120
Louisiana $29,960
Maine $30,550
Maryland $30,040
Massachusetts $42,270
Michigan $28,480
Minnesota $33,400
Mississippi $29,480
Missouri $25,940
Montana $24,090
Nebraska $26,800
Nevada $29,580
New Hampshire $38,250
New Jersey $30,120
New Mexico $26,200
New York $31,790
North Carolina $26,810
North Dakota $23,570
Ohio $25,670
Oklahoma $27,230
Oregon $31,930
Pennsylvania $27,380
Rhode Island $31,620
South Carolina $28,440
Tennessee $25,040
Texas $29,400
Utah $33,040
Virginia $27,060
Washington $37,020
West Virginia $25,050
Wisconsin $33,470

Tools & Technologies Used by Telemarketers

Below is a list of the types of tools and technologies that Telemarketers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft Dynamics

How do I Become a Telemarketer?

Education needed to be a Telemarketer:


How Long Does it Take to Become a Telemarketer?


Where do Telemarketers Work?


The table below shows some of the most common industries where those employed in this career field work.



Image Credit: via

More about our data sources and methodologies.

Featured Schools

You have goals. Southern New Hampshire University can help you get there. Whether you need a bachelor's degree to get into a career or want a master's degree to move up in your current career, SNHU has an online program for you. Find your degree from over 200 online programs.

Visit School

Find Business Schools Near You

Our free school finder matches students with accredited business colleges across the U.S.