What You Need to Know About Lodging Manager
Job Description: Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
What Do Lodging Managers Do On a Daily Basis?
- Greet and register guests.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
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Things a Lodging Manager Should Know How to Do
When polled, Lodging Managers say the following skills are most frequently used in their jobs:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation: Actively looking for ways to help people.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles
- Motor Hotel Manager
- Motel Keeper
- Hotel Operations Manager
- Hotel General Manager
- Hotel Director
Is There Job Demand for Lodging Managers?
In 2016, there was an estimated number of 47,800 jobs in the United States for Lodging Manager. New jobs are being produced at a rate of 4% which is below the national average. The Bureau of Labor Statistics predicts 1,900 new jobs for Lodging Manager by 2026. The BLS estimates 5,000 yearly job openings in this field.
The states with the most job growth for Lodging Manager are Idaho, Utah, and Vermont. Watch out if you plan on working in Nebraska, Missouri, or Maine. These states have the worst job growth for this type of profession.
How Much Does a Lodging Manager Make?
The typical yearly salary for Lodging Managers is somewhere between $30,860 and $102,410.
Lodging Managers who work in District of Columbia, North Carolina, or Hawaii, make the highest salaries.
Below is a list of the median annual salaries for Lodging Managers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $53,050 |
| Alaska | $74,930 |
| Arizona | $61,830 |
| California | $72,200 |
| Colorado | $82,500 |
| Connecticut | $66,150 |
| Delaware | $76,250 |
| District of Columbia | $119,460 |
| Florida | $63,970 |
| Georgia | $64,460 |
| Hawaii | $92,190 |
| Idaho | $52,790 |
| Illinois | $49,360 |
| Indiana | $42,130 |
| Iowa | $47,350 |
| Kansas | $49,440 |
| Kentucky | $52,770 |
| Louisiana | $68,250 |
| Maine | $53,420 |
| Maryland | $84,200 |
| Massachusetts | $67,760 |
| Michigan | $58,550 |
| Minnesota | $56,380 |
| Mississippi | $51,520 |
| Missouri | $51,880 |
| Montana | $64,800 |
| Nebraska | $55,700 |
| Nevada | $82,880 |
| New Hampshire | $64,410 |
| New Jersey | $84,420 |
| New Mexico | $59,460 |
| New York | $86,200 |
| North Carolina | $90,070 |
| North Dakota | $50,060 |
| Ohio | $49,320 |
| Oklahoma | $47,550 |
| Oregon | $51,850 |
| Pennsylvania | $59,520 |
| Rhode Island | $79,320 |
| South Carolina | $54,750 |
| South Dakota | $58,540 |
| Tennessee | $58,010 |
| Texas | $55,880 |
| Utah | $56,010 |
| Vermont | $69,840 |
| Virginia | $65,980 |
| Washington | $60,560 |
| West Virginia | $54,500 |
| Wisconsin | $54,470 |
| Wyoming | $67,690 |
What Tools do Lodging Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Lodging Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Email software
- Word processing software
- Oracle JD Edwards EnterpriseOne
- Delphi Technology
- Accounting software
- Payroll software
How do I Become a Lodging Manager?
What kind of Lodging Manager requirements are there?
How many years of work experience do I need?
Where do Lodging Managers Work?
Lodging Managers work in the following industries:
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References:
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