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Food Service Managers: Career Overview

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

The Daily Work of Food Service Managers Perform?

The core tasks performed by food service managers include:

  • Count money and make bank deposits.
  • Establish standards for personnel performance and customer service.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Schedule staff hours and assign duties.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Skills and Knowledge

Successful food service managers combine a mix of skills and domain knowledge.

Most Important Skills

These are the skills most central to this role, rated on an importance scale of 0 to 5:

Speaking  3.9 / 5
0
5
Active Listening  3.9 / 5
0
5
Coordination  3.9 / 5
0
5
Monitoring  3.9 / 5
0
5
Management of Personnel Resources  3.9 / 5
0
5
Reading Comprehension  3.8 / 5
0
5

Top Knowledge Areas

Customer and Personal Service  4.5 / 5
0
5
Administration and Management  4.1 / 5
0
5
Food Production  4.0 / 5
0
5
English Language  3.5 / 5
0
5
Personnel and Human Resources  3.5 / 5
0
5
Sales and Marketing  3.4 / 5
0
5

Other Food Service Managers Job Titles

People in this occupation may also be known by titles such as:

  • Banquet Director
  • Banquet Manager
  • CDM (Certified Dietary Manager)
  • CFPP (Certified Food Protection Professional)
  • Cafe Operator
  • Cafeteria Director
  • Cafeteria Manager
  • Cafeteria Operator

Job Outlook

There are roughly 369,360 food service managers working in the United States today. This occupation is expected to grow by +7.7% over the projection horizon.

Forecasted number of jobs for Food Service Managers

Salary for Food Service Managers

Statistic Value
Annual median $165,782
Hourly median $79.70
10th percentile $111,630
25th percentile $138,706
75th percentile $192,858
90th percentile $219,933

Compensation varies based on experience, location, and industry.

Salary ranges for Food Service Managers

Food Service Managers Salary by State

State Annual median salary
Washington $92,290
Massachusetts $85,940
Hawaii $82,380
Alaska $82,300
Rhode Island $82,300
Colorado $82,270
New York $80,170
District of Columbia $80,040
New Jersey $79,370
Virgin Islands $77,770
Connecticut $76,860
Minnesota $76,780
Delaware $76,210
New Hampshire $75,190
California $75,140
Vermont $72,740
Virginia $67,910
Maryland $67,290
North Carolina $65,770
Iowa $65,600
Illinois $65,130
North Dakota $64,940
Maine $64,410
Georgia $63,980
Oklahoma $63,930
Florida $63,650
Oregon $63,600
Montana $63,370
Arizona $63,310
South Carolina $63,080
New Mexico $62,860
Texas $62,610
Kansas $62,490
Idaho $62,480
Pennsylvania $62,250
Louisiana $62,170
Indiana $61,930
Michigan $61,400
Missouri $61,220
Tennessee $61,000
Nevada $60,740
Ohio $60,650
Nebraska $60,600
South Dakota $60,600
Wyoming $60,570
Kentucky $60,340
Alabama $59,920
Utah $57,450
Wisconsin $56,510
Arkansas $53,880
Mississippi $51,430
West Virginia $50,920
Guam $43,220
Puerto Rico $38,650

Pay by U.S. Region

Compensation for food service managers differ across the country. Top regions by median wage:

Region Median annual wage Share of U.S. jobs Location quotient
New England $79,325 3.7% 0.82
Middle Atlantic $74,700 11.2% 0.82
Far Western US $73,895 21.0% 1.34
Rocky Mountains $67,053 2.4% 0.73
Plains States $63,361 3.9% 0.84
Southwest $62,849 12.0% 0.94
Southeast $62,573 27.0% 1.16
Great Lakes $61,657 18.3% 1.28

Top Metro Areas

Metro area State Median annual wage Employment
Seattle-Tacoma-Bellevue, WA WA $95,540 1,140
Bremerton-Silverdale-Port Orchard, WA WA $93,090 60
Kahului-Wailuku, HI HI $93,070 210
Barnstable Town, MA MA $92,670 150
Olympia-Lacey-Tumwater, WA WA $89,220 60
Boston-Cambridge-Newton, MA-NH MA $86,840 3,000
Kennewick-Richland, WA WA $85,430 60
Denver-Aurora-Centennial, CO CO $84,180 1,060

Industry Breakdown

The bulk of food service managers are found across these industries:

Industry Employment Median annual wage
Accommodation and Food Services 208,270 $63,800
Management of Companies and Enterprises 7,510 $84,990
Educational Services 6,730 $77,240
Health Care and Social Assistance 6,560 $80,200
Arts, Entertainment, and Recreation 5,870 $78,050
Administrative and Support and Waste Management and Remediation Services 2,480 $72,650
Retail Trade 1,790 $61,340
Professional, Scientific, and Technical Services 1,030 $72,330
Food Service Managers sectors

Below are examples of industries where food service managers work:

Food Service Managers industries

Tech Stack

  • Web page creation and editing software: Facebook (hot technology)
  • Word processing software: Google Docs (hot technology)
  • Accounting software: Intuit QuickBooks (hot technology)
  • Spreadsheet software: Microsoft Excel (hot technology)
  • Office suite software: Microsoft Office software (hot technology)
  • Electronic mail software: Microsoft Outlook (hot technology)
  • Presentation software: Microsoft PowerPoint (hot technology)
  • Project management software: Microsoft Project (hot technology)
  • Word processing software: Microsoft Word (hot technology)

What the Workplace Is Like

The work environment for food service managers is shaped by the following characteristics:

  • Work With or Contribute to a Work Group or Team
  • Face-to-Face Discussions with Individuals and Within Teams
  • Contact With Others
  • Indoors, Environmentally Controlled
  • Telephone Conversations

Getting Started in This Career

Typical food service managers positions require a high school diploma or equivalent as the typical entry-level education. This occupation sits in Some Preparation Needed (Job Zone 2), signaling the level of preparation typically expected.

Similar Occupations

Top Programs to Study For This Career

Aspiring food service managers commonly pursue programs in:

6 programs across 1 majors

Sources

Data on this page comes from the following authoritative sources:

  • U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
  • BLS Employment Projections for total employment and growth forecasts.
  • O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.

SOC code: 11-9051.00 (Food Service Managers).

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