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Loan Officer

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What is a Loan Officer?

Loan Officer Example Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.

Life As a Loan Officer

  • Submit applications to credit analysts for verification and recommendation.
  • Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
  • Supervise loan personnel.
  • Arrange for maintenance and liquidation of delinquent properties.
  • Handle customer complaints and take appropriate action to resolve them.
  • Analyze potential loan markets and develop referral networks to locate prospects for loans.

What Skills Do You Need to Work as a Loan Officer?

Below is a list of the skills most Loan Officers say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

Types of Loan Officer Jobs

  • Personal Loan Specialist
  • Consumer Loan Officer
  • Loan Counselor
  • Mortgage Banker
  • Bank Representative

Job Outlook for Loan Officers

In 2016, there was an estimated number of 318,600 jobs in the United States for Loan Officer. New jobs are being produced at a rate of 11.4% which is above the national average. The Bureau of Labor Statistics predicts 36,300 new jobs for Loan Officer by 2026. There will be an estimated 30,400 positions for Loan Officer per year.

Forecasted Number of Jobs for Loan Officers in U.S.

The states with the most job growth for Loan Officer are Utah, Arizona, and Iowa. Watch out if you plan on working in Alaska, West Virginia, or Maryland. These states have the worst job growth for this type of profession.

Do Loan Officers Make A Lot Of Money?

The salary for Loan Officers ranges between about $31,870 and $132,080 a year.

Salary Ranges for Loan Officers

Loan Officers who work in New York, New Hampshire, or Nebraska, make the highest salaries.

Below is a list of the median annual salaries for Loan Officers in different U.S. states.

State Annual Mean Salary
Alabama $67,860
Alaska $71,120
Arizona $62,430
Arkansas $73,990
California $78,940
Colorado $71,010
Connecticut $91,730
Delaware $70,100
District of Columbia $95,000
Florida $78,000
Georgia $75,060
Hawaii $72,790
Idaho $60,810
Illinois $81,620
Indiana $67,450
Iowa $67,580
Kansas $84,320
Kentucky $67,450
Louisiana $56,190
Maine $76,340
Maryland $84,240
Massachusetts $94,540
Minnesota $79,420
Mississippi $65,360
Missouri $76,550
Montana $63,910
Nebraska $81,740
Nevada $80,290
New Hampshire $90,500
New Jersey $85,540
New Mexico $63,320
New York $103,450
North Carolina $72,210
North Dakota $74,330
Ohio $72,030
Oklahoma $67,810
Oregon $76,680
Pennsylvania $68,280
Rhode Island $69,500
South Carolina $69,240
South Dakota $63,230
Tennessee $63,810
Texas $83,910
Utah $57,640
Vermont $66,350
Virginia $80,440
Washington $74,830
West Virginia $55,370
Wisconsin $73,390
Wyoming $69,530

Tools & Technologies Used by Loan Officers

Although they’re not necessarily needed for all jobs, the following technologies are used by many Loan Officers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Data entry software
  • Microsoft Dynamics
  • IBM Notes
  • LexisNexis
  • Tax software
  • Customer information control system CICS
  • Common business oriented language COBOL
  • Delphi Discovery
  • CGI-AMS BureauLink Enterprise
  • Experian Credinomics
  • Moody’s KMV CreditEdge
  • Harland Financial Solutions DecisionPro
  • Fair Isaac Falcon ID
  • Fannie Mae Desktop Underwriter

How do I Become a Loan Officer?

Are there Loan Officers education requirements?

Loan Officer Degree Level

How Long Does it Take to Become a Loan Officer?

Loan Officer Work Experience

Loan Officers Sector

Loan Officer Sectors

The table below shows some of the most common industries where those employed in this career field work.

Loan Officer Industries

Similar Careers

Those thinking about becoming a Loan Officer might also be interested in the following careers:

Those who work as a Loan Officer sometimes switch careers to one of these choices:


Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic

More about our data sources and methodologies.

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