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Loan Officer

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What Do Loan Officer Do?

Loan Officer Job Description Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.

Life As a Loan Officer: What Do They Do?

  • Negotiate payment arrangements with customers who have delinquent loans.
  • Confer with underwriters to aid in resolving mortgage application problems.
  • Analyze potential loan markets and develop referral networks to locate prospects for loans.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Provide special services such as investment banking for clients with more specialized needs.
  • Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

What Every Loan Officer Should Know

These are the skills Loan Officers say are the most useful in their careers:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

Other Loan Officer Job Titles

  • Loan Interviewer
  • Home Lending Advisor
  • Branch Account Manager
  • Branch Banker
  • Mortgage Specialist

Loan Officer Job Outlook

In the United States, there were 318,600 jobs for Loan Officer in 2016. New jobs are being produced at a rate of 11.4% which is above the national average. The Bureau of Labor Statistics predicts 36,300 new jobs for Loan Officer by 2026. The BLS estimates 30,400 yearly job openings in this field.

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The states with the most job growth for Loan Officer are Utah, Arizona, and Iowa. Watch out if you plan on working in Alaska, West Virginia, or Maryland. These states have the worst job growth for this type of profession.

Loan Officer Average Salary

Loan Officers make between $31,870 and $132,080 a year.

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Loan Officers who work in New York, New Hampshire, or Nebraska, make the highest salaries.

How much do Loan Officers make in different U.S. states?

State Annual Mean Salary
Alabama $67,860
Alaska $71,120
Arizona $62,430
Arkansas $73,990
California $78,940
Colorado $71,010
Connecticut $91,730
Delaware $70,100
District of Columbia $95,000
Florida $78,000
Georgia $75,060
Hawaii $72,790
Idaho $60,810
Illinois $81,620
Indiana $67,450
Iowa $67,580
Kansas $84,320
Kentucky $67,450
Louisiana $56,190
Maine $76,340
Maryland $84,240
Massachusetts $94,540
Minnesota $79,420
Mississippi $65,360
Missouri $76,550
Montana $63,910
Nebraska $81,740
Nevada $80,290
New Hampshire $90,500
New Jersey $85,540
New Mexico $63,320
New York $103,450
North Carolina $72,210
North Dakota $74,330
Ohio $72,030
Oklahoma $67,810
Oregon $76,680
Pennsylvania $68,280
Rhode Island $69,500
South Carolina $69,240
South Dakota $63,230
Tennessee $63,810
Texas $83,910
Utah $57,640
Vermont $66,350
Virginia $80,440
Washington $74,830
West Virginia $55,370
Wisconsin $73,390
Wyoming $69,530

Tools & Technologies Used by Loan Officers

Below is a list of the types of tools and technologies that Loan Officers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Data entry software
  • Microsoft Dynamics
  • IBM Notes
  • LexisNexis
  • Tax software
  • Customer information control system CICS
  • Common business oriented language COBOL
  • Delphi Discovery
  • Experian Credinomics
  • Moody’s KMV CreditEdge
  • CGI-AMS BureauLink Enterprise
  • Experian Strategy Management
  • CGI-AMS CACS Enterprise
  • CGI-AMS Strata

Becoming a Loan Officer

Education needed to be a Loan Officer:

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What work experience do I need to become a Loan Officer?

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Where do Loan Officers Work?

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The table below shows some of the most common industries where those employed in this career field work.

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Other Jobs You May be Interested In

Those interested in being a Loan Officer may also be interested in:

Are you already one of the many Loan Officer in the United States? If you’re thinking about changing careers, these fields are worth exploring:

References:

Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic

More about our data sources and methodologies.

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