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General and Operations Manager

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What Do General and Operations Manager Do?

Example of General & Operations Manager Job Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

A Day in the Life of a General & Operations Manager

  • Plan or direct activities such as sales promotions that require coordination with other department managers.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.

What a General & Operations Manager Should Know

These are the skills General and Operations Managers say are the most useful in their careers:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination: Adjusting actions in relation to others’ actions.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Types of General & Operations Manager Jobs

  • Waterworks Supervisor
  • Revenue Director
  • Industrial Organization Manager
  • Water Control Supervisor
  • Operations Manager

Is There Job Demand for General and Operations Managers?

In 2016, there was an estimated number of 2,263,100 jobs in the United States for General and Operations Manager. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. The BLS estimates 210,700 yearly job openings in this field.

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The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.

Average General and Operations Managers Salary

The average yearly salary of a General & Operations Manager ranges between $44,710 and $208,000.

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General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.

How much do General and Operations Managers make in each U.S. state?

State Annual Mean Salary
Alabama $118,440
Alaska $112,580
Arizona $102,470
Arkansas $87,650
California $137,640
Colorado $131,920
Connecticut $155,890
Delaware $150,940
District of Columbia $150,970
Florida $112,600
Georgia $113,440
Hawaii $114,040
Idaho $79,370
Illinois $125,990
Indiana $103,370
Iowa $99,720
Kansas $97,920
Kentucky $89,750
Louisiana $115,060
Maine $98,100
Maryland $137,700
Massachusetts $135,820
Michigan $122,160
Minnesota $112,120
Mississippi $77,800
Missouri $105,280
Montana $98,990
Nebraska $96,900
Nevada $128,080
New Hampshire $126,750
New Jersey $167,600
New Mexico $101,720
New York $156,260
North Carolina $131,600
North Dakota $103,100
Ohio $118,470
Oklahoma $104,860
Oregon $107,670
Pennsylvania $133,480
Rhode Island $155,910
South Carolina $101,400
South Dakota $125,490
Tennessee $110,580
Texas $125,870
Utah $82,370
Vermont $96,950
Virginia $142,000
Washington $124,810
West Virginia $87,430
Wisconsin $126,950
Wyoming $105,920

Tools & Technologies Used by General and Operations Managers

Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Data entry software
  • SAP
  • Microsoft Windows
  • Microsoft Project
  • Autodesk AutoCAD
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Visio
  • Adobe Systems Adobe Photoshop
  • Structured query language SQL
  • The MathWorks MATLAB
  • Microsoft Dynamics
  • SAS
  • Facebook

Becoming a General & Operations Manager

What education or degrees do I need to become a General and Operations Manager?

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How Long Does it Take to Become a General & Operations Manager?

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Where General and Operations Managers Are Employed

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The table below shows the approximate number of General and Operations Managers employed by various industries.

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Similar Careers

Those who work as a General and Operations Manager sometimes switch careers to one of these choices:

References:

Image Credit: Mike Moore via public domain

More about our data sources and methodologies.

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