Life As a General and Operations Manager
Job Description & Duties Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
What Do General and Operations Managers Do On a Daily Basis?
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Plan store layouts or design displays.
- Plan or direct activities such as sales promotions that require coordination with other department managers.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Prepare staff work schedules and assign specific duties.
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What Skills Do You Need to Work as a General & Operations Manager?
General and Operations Managers state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Coordination: Adjusting actions in relation to others’ actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles
- Revenue Manager
- Shelter Director
- General Superintendent
- Venue Manager
- Program Manager
Is There Going to be Demand for General and Operations Managers?
In 2016, there was an estimated number of 2,263,100 jobs in the United States for General and Operations Manager. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. Due to new job openings and attrition, there will be an average of 210,700 job openings in this field each year.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
Do General and Operations Managers Make A Lot Of Money?
The typical yearly salary for General and Operations Managers is somewhere between $44,710 and $208,000.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $118,440 |
| Alaska | $112,580 |
| Arizona | $102,470 |
| Arkansas | $87,650 |
| California | $137,640 |
| Colorado | $131,920 |
| Connecticut | $155,890 |
| Delaware | $150,940 |
| District of Columbia | $150,970 |
| Florida | $112,600 |
| Georgia | $113,440 |
| Hawaii | $114,040 |
| Idaho | $79,370 |
| Illinois | $125,990 |
| Indiana | $103,370 |
| Iowa | $99,720 |
| Kansas | $97,920 |
| Kentucky | $89,750 |
| Louisiana | $115,060 |
| Maine | $98,100 |
| Maryland | $137,700 |
| Massachusetts | $135,820 |
| Michigan | $122,160 |
| Minnesota | $112,120 |
| Mississippi | $77,800 |
| Missouri | $105,280 |
| Montana | $98,990 |
| Nebraska | $96,900 |
| Nevada | $128,080 |
| New Hampshire | $126,750 |
| New Jersey | $167,600 |
| New Mexico | $101,720 |
| New York | $156,260 |
| North Carolina | $131,600 |
| North Dakota | $103,100 |
| Ohio | $118,470 |
| Oklahoma | $104,860 |
| Oregon | $107,670 |
| Pennsylvania | $133,480 |
| Rhode Island | $155,910 |
| South Carolina | $101,400 |
| South Dakota | $125,490 |
| Tennessee | $110,580 |
| Texas | $125,870 |
| Utah | $82,370 |
| Vermont | $96,950 |
| Virginia | $142,000 |
| Washington | $124,810 |
| West Virginia | $87,430 |
| Wisconsin | $126,950 |
| Wyoming | $105,920 |
Tools & Technologies Used by General and Operations Managers
Below is a list of the types of tools and technologies that General and Operations Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
- SAS
Becoming a General & Operations Manager
What education is needed to be a General and Operations Manager?
How Long Does it Take to Become a General & Operations Manager?
Where do General and Operations Managers Work?
The table below shows some of the most common industries where those employed in this career field work.
Similar Careers
Those who work as a General and Operations Manager sometimes switch careers to one of these choices:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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