What is a General and Operations Manager?
General & Operations Manager Definition Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
A Day in the Life of a General & Operations Manager
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Plan store layouts or design displays.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
Things a General & Operations Manager Should Know How to Do
These are the skills General and Operations Managers say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others’ actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Related Job Titles
- Roads Superintendent
- Head of Visual Merchandising
- Operations Administrator
- Zoo Director
- Shop Superintendent
Job Outlook for General and Operations Managers
There were about 2,263,100 jobs for General and Operations Manager in 2016 (in the United States). New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. Due to new job openings and attrition, there will be an average of 210,700 job openings in this field each year.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
How Much Does a General & Operations Manager Make?
The typical yearly salary for General and Operations Managers is somewhere between $44,710 and $208,000.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in each U.S. state?
|State||Annual Mean Salary|
|District of Columbia||$150,970|
What Tools & Technology do General and Operations Managers Use?
Below is a list of the types of tools and technologies that General and Operations Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
How to Become a General & Operations Manager
Individuals working as a General and Operations Manager have obtained the following education levels:
How many years of work experience do I need?
General and Operations Managers Sector
The table below shows some of the most common industries where those employed in this career field work.
Are you already one of the many General and Operations Manager in the United States? If you’re thinking about changing careers, these fields are worth exploring:
More about our data sources and methodologies.