General and Operations Managers in Massachusetts
Want to work as a General and Operations Managers in Massachusetts? Below are the key facts. Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
What do General and Operations Managers Make in Massachusetts?
For general and operations managers working in Massachusetts, wages run about $123,850 per year (or about $59.54/hour).
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $59,260 | $28.49 |
| 25th percentile | $79,750 | $38.34 |
| Median (50th) | $123,850 | $59.54 |
| 75th percentile | $192,860 | $92.72 |
| 90th percentile | n/a | n/a |
The job concentration index in Massachusetts nationwide is 1.24, indicating that general and operations managers are more concentrated here than the national average.
National Wage Comparison
Nationally, general and operations managers earn a median of $149,694 per year ($71.97/hour), below the Massachusetts median.
Employment Outlook
There are roughly 167,026 general and operations managers nationwide. In Massachusetts alone, about 105,350 people work in this role. That’s more than the typical state, which employs around 42,130 general and operations managers.
Top Massachusetts Metros for General and Operations Managers
The metro areas below employ the most general and operations managers in Massachusetts.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Boston-Cambridge-Newton, MA-NH | 76,980 | $129,850 |
| Worcester, MA | 8,760 | $109,430 |
| Springfield, MA | 4,770 | $102,450 |
| Barnstable Town, MA | 3,180 | $99,010 |
| Amherst Town-Northampton, MA | 1,840 | $97,920 |
| Pittsfield, MA | 1,570 | $96,620 |
Top States for General and Operations Managers Employment
These states have the highest employment of general and operations managers work.
| State | Number Employed |
|---|---|
| Texas | 454,720 |
| California | 292,300 |
| Florida | 249,620 |
| New York | 210,890 |
| Illinois | 170,790 |
| Pennsylvania | 168,110 |
| Ohio | 146,860 |
| Georgia | 111,240 |
| Massachusetts | 105,350 |
| Missouri | 105,210 |
| Arizona | 100,340 |
| Virginia | 99,710 |
| Maryland | 91,810 |
| Michigan | 86,000 |
| Minnesota | 73,900 |
| North Carolina | 72,250 |
| Tennessee | 66,610 |
| New Jersey | 63,940 |
| Kentucky | 58,570 |
| Washington | 53,800 |
Highest-Paying States for General and Operations Managers
These states pay the most for general and operations managers.
| State | Annual Median Salary |
|---|---|
| District of Columbia | $167,270 |
| New Jersey | $149,990 |
| Delaware | $136,900 |
| South Dakota | $133,440 |
| Colorado | $130,340 |
| Washington | $130,240 |
| Connecticut | $130,230 |
| New York | $129,990 |
| California | $125,240 |
| Massachusetts | $123,850 |
Skills
Key general and operations managers skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Important knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Top abilities for general and operations managers, rated on an importance scale of 0 to 5:
Daily Tasks
Common tasks include:
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.
- Perform personnel functions, such as selection, training, or evaluation.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Work Activities
- Working with Computers
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Making Decisions and Solving Problems
- Establishing and Maintaining Interpersonal Relationships
- Identifying Objects, Actions, and Events
- Organizing, Planning, and Prioritizing Work
- Guiding, Directing, and Motivating Subordinates
- Judging the Qualities of Objects, Services, or People
- Processing Information
- Analyzing Data or Information
- Coordinating the Work and Activities of Others
Tools & Technology
Common tools and software used in this occupation include: Hot technologies: Adobe Acrobat, Adobe Creative Cloud software, Adobe Photoshop, Amazon Web Services AWS software, Apache Hadoop, Apple macOS, Atlassian Confluence In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Programs that train for this career include:
- Business Administration & Management
- Business & Commerce
- Finance & Financial Management
- Management Sciences & Methods
- Entrepreneurial Studies
- International Business
Featured schools near , edit
Related Careers
Careers similar to general and operations managers include:
- Facilities Managers
- Industrial Production Managers
- Transportation, Storage, and Distribution Managers
- Construction Managers
- Project Management Specialists
- Management Analysts
Also Known As
Area Manager, Boards and Commissions Director, Business Coordinator, Business Manager, Center Manager, Chief Administrative Officer (CAO), Corporate Manager, Department Manager, Department Store General Manager (Dept Store GM), Department Store Manager (Dept Store Manager), District Commercial Superintendent, District Manager, District Plant Superintendent, District Traffic Chief, District Wire Chief.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 11-1021.00
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