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Counter and Rental Clerk

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What Does it Take to Be a Counter and Rental Clerk?

Job Description & Duties Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

List of Counter & Rental Clerk Job Duties

  • Keep records of transactions and of the number of customers entering an establishment.
  • Reserve items for requested times and keep records of items rented.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Provide information about rental items, such as availability, operation, or description.
  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Recommend and provide advice on a wide variety of products and services.

Qualities of a Counter & Rental Clerk

Counter and Rental Clerks state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Types of Counter & Rental Clerk Jobs

  • Photo Booth Operator
  • Rental Counter Clerk
  • Counter Person
  • Customer Service Representative (CSR)
  • Laundry Clerk

Counter & Rental Clerk Employment Estimates

In the United States, there were 458,200 jobs for Counter and Rental Clerk in 2016. New jobs are being produced at a rate of 5.5% which is above the national average. The Bureau of Labor Statistics predicts 25,000 new jobs for Counter and Rental Clerk by 2026. Due to new job openings and attrition, there will be an average of 61,800 job openings in this field each year.

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The states with the most job growth for Counter & Rental Clerk are Utah, Idaho, and Colorado. Watch out if you plan on working in Maine, Kansas, or Missouri. These states have the worst job growth for this type of profession.

How Much Does a Counter & Rental Clerk Make?

Counter and Rental Clerks make between $19,130 and $49,270 a year.

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Counter and Rental Clerks who work in New Hampshire, Colorado, or Vermont, make the highest salaries.

How much do Counter and Rental Clerks make in each U.S. state?

State Annual Mean Salary
Alabama $27,330
Alaska $31,380
Arizona $27,270
Arkansas $26,150
California $34,410
Colorado $37,980
Connecticut $35,360
Delaware $33,450
District of Columbia $29,670
Florida $29,400
Georgia $28,960
Hawaii $34,960
Idaho $27,320
Illinois $26,880
Indiana $28,310
Iowa $24,400
Kansas $34,460
Kentucky $28,480
Louisiana $26,370
Maine $29,950
Maryland $35,340
Massachusetts $36,460
Michigan $27,570
Minnesota $29,970
Mississippi $26,990
Missouri $31,670
Montana $33,920
Nebraska $26,060
Nevada $28,020
New Hampshire $36,280
New Jersey $37,290
New Mexico $29,920
New York $31,650
North Carolina $27,880
North Dakota $35,690
Ohio $27,670
Oklahoma $27,910
Oregon $36,180
Pennsylvania $28,270
Rhode Island $34,440
South Carolina $27,240
South Dakota $28,470
Tennessee $27,360
Texas $30,460
Utah $29,150
Vermont $34,020
Virginia $31,470
Washington $34,500
West Virginia $23,400
Wisconsin $30,610
Wyoming $31,750

What Tools do Counter and Rental Clerks Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Counter and Rental Clerks:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Word processing software
  • Database software
  • Oracle software
  • Point of sale POS software

Becoming a Counter & Rental Clerk

What education or degrees do I need to become a Counter and Rental Clerk?

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How Long Does it Take to Become a Counter & Rental Clerk?

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Where do Counter and Rental Clerks Work?

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The table below shows the approximate number of Counter and Rental Clerks employed by various industries.

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References:

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More about our data sources and methodologies.

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