Administrative Services Managers: Career Profile
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
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What Do Administrative Services Managers Do?
Typical responsibilities of administrative services managers include:
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
Key Skills and Knowledge
Top administrative services managers combine a mix of skills and domain knowledge.
Top Skills
The abilities that matter most in this role, rated on an importance scale of 0 to 5:
Core Knowledge
Other Administrative Services Managers Job Titles
This career also goes by job titles like:
- Administration Director
- Administrative Coordinator
- Administrative Director
- Administrative Manager
- Administrative Officer
- Administrative Services Manager
- Administrator
- Business Administrator
Employment and Demand
There are about 390,726 administrative services managers working in the United States today. Employment is projected to grow by +9.0% over the projection horizon.
How Much Do Administrative Services Managers Make?
| Statistic | Value |
|---|---|
| Annual median | $158,084 |
| Hourly median | $76.00 |
| 10th percentile | $115,216 |
| 25th percentile | $136,650 |
| 75th percentile | $179,518 |
| 90th percentile | $200,952 |
Wages vary widely based on experience, location, and industry.
Pay by State
| State | Annual median salary |
|---|---|
| Colorado | $145,650 |
| Delaware | $138,410 |
| New Jersey | $137,210 |
| Minnesota | $135,050 |
| Washington | $133,910 |
| New York | $132,490 |
| Connecticut | $130,930 |
| Tennessee | $126,670 |
| Virginia | $125,830 |
| District of Columbia | $125,820 |
| Rhode Island | $125,460 |
| Maryland | $115,640 |
| Wyoming | $115,560 |
| Montana | $112,770 |
| South Carolina | $111,890 |
| Texas | $110,230 |
| Massachusetts | $108,720 |
| Oregon | $108,490 |
| Wisconsin | $108,370 |
| California | $107,410 |
| New Hampshire | $107,390 |
| Hawaii | $106,650 |
| North Dakota | $106,360 |
| Georgia | $106,340 |
| Kansas | $106,140 |
| Utah | $105,800 |
| Illinois | $105,590 |
| Michigan | $105,290 |
| South Dakota | $104,870 |
| Iowa | $104,770 |
| Indiana | $104,580 |
| New Mexico | $104,520 |
| Alaska | $102,610 |
| Kentucky | $102,340 |
| Oklahoma | $102,310 |
| Nebraska | $101,970 |
| North Carolina | $101,270 |
| Pennsylvania | $100,930 |
| Arizona | $99,800 |
| Alabama | $97,960 |
| Missouri | $97,270 |
| Ohio | $95,190 |
| Maine | $94,370 |
| Louisiana | $91,730 |
| Mississippi | $90,710 |
| Florida | $88,740 |
| Vermont | $85,720 |
| Arkansas | $82,880 |
| West Virginia | $82,440 |
| Nevada | $81,510 |
| Virgin Islands | $80,720 |
| Idaho | $78,520 |
| Puerto Rico | $63,170 |
| Guam | $61,520 |
Pay by U.S. Region
Earnings for administrative services managers differ across the country. These regions lead on median pay:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Middle Atlantic | $126,625 | 14.2% | 1.01 |
| Rocky Mountains | $118,915 | 2.1% | 0.54 |
| Plains States | $113,508 | 6.4% | 1.07 |
| New England | $110,943 | 5.6% | 1.29 |
| Far Western US | $107,563 | 20.9% | 1.31 |
| Southwest | $107,360 | 13.5% | 1.08 |
| Great Lakes | $103,644 | 14.6% | 1.04 |
| Southeast | $102,072 | 20.9% | 1.04 |
Top Metro Areas
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| Denver-Aurora-Centennial, CO | CO | $161,040 | 1,440 |
| Minneapolis-St. Paul-Bloomington, MN-WI | MN | $148,670 | 4,650 |
| Bridgeport-Stamford-Danbury, CT | CT | $141,660 | 690 |
| Bozeman, MT | MT | $140,450 | 40 |
| New York-Newark-Jersey City, NY-NJ | NY | $138,740 | 16,930 |
| Trenton-Princeton, NJ | NJ | $137,990 | 1,120 |
| Colorado Springs, CO | CO | $137,630 | 170 |
| Seattle-Tacoma-Bellevue, WA | WA | $137,090 | 2,330 |
Industry Breakdown
The bulk of administrative services managers work in these industries:
| Industry | Employment | Median annual wage |
|---|---|---|
| Health Care and Social Assistance | 34,450 | $99,310 |
| Professional, Scientific, and Technical Services | 28,100 | $124,430 |
| Educational Services | 25,610 | $104,590 |
| Finance and Insurance | 23,900 | $128,470 |
| Management of Companies and Enterprises | 15,760 | $134,250 |
| Administrative and Support and Waste Management and Remediation Services | 13,190 | $109,690 |
| Manufacturing | 11,020 | $124,890 |
| Construction | 10,610 | $101,470 |
The table below shows some of the most common industries where those employed in this career field work.
Tech Stack
- Document management software: Adobe Acrobat (hot technology)
- Content workflow software: Atlassian JIRA (hot technology)
- Computer aided design CAD software: Autodesk AutoCAD (hot technology)
- Word processing software: Google Docs (hot technology)
- Analytical or scientific software: IBM SPSS Statistics (hot technology)
- Accounting software: Intuit QuickBooks (hot technology)
- Data base user interface and query software: Microsoft Access (hot technology)
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Electronic mail software: Microsoft Outlook (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Project management software: Microsoft Project (hot technology)
The Day-to-Day Environment
The on-the-job environment of administrative services managers reflects the following characteristics:
- Face-to-Face Discussions with Individuals and Within Teams
- Telephone Conversations
- Work With or Contribute to a Work Group or Team
- Contact With Others
Education and Training
Most administrative services managers positions require a high school diploma or equivalent as the typical entry-level education. This career aligns with Medium Preparation Needed (Job Zone 3), reflecting the level of preparation typically expected.
Similar Occupations
Similar Occupations
- Facilities Managers (Primary-Long)
- Human Resources Managers (Primary-Long)
- Medical and Health Services Managers (Supplemental)
- Social and Community Service Managers (Supplemental)
- Compliance Managers (Primary-Long)
- Human Resources Specialists (Primary-Long)
- Project Management Specialists (Primary-Short)
- Management Analysts (Supplemental)
Degree Programs
Students preparing for administrative services managers commonly pursue programs in:
Business, Management, Marketing, and Related Support Services
5 programs across 2 majors
Agriculture, Agriculture Operations, and Related Sciences
1 programs across 1 majors
Sources
Statistics shown above are sourced from the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 11-3012.00 (Administrative Services Managers).
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