All About Tellers
Occupation Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.
Life As a Teller: What Do They Do?
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Resolve problems or discrepancies concerning customers’ accounts.
- Process and maintain records of customer loans.
- Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Receive and count daily inventories of cash, drafts, and travelers’ checks.
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Teller Needed Skills
These are the skills Tellers say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Types of Teller Jobs
- Member Services Representative
- Branch Operations Specialist
- Utility Teller
- Commercial Teller
- Money Counter
Is There Job Demand for Tellers?
In the United States, there were 502,700 jobs for Teller in 2016. There is little to no growth in job opportunities for Teller. The BLS estimates 51,500 yearly job openings in this field.
The states with the most job growth for Teller are Utah, Arizona, and Texas. Watch out if you plan on working in Wyoming, Illinois, or Pennsylvania. These states have the worst job growth for this type of profession.
Average Tellers Salary
The average yearly salary of a Teller ranges between $22,250 and $39,110.
Tellers who work in District of Columbia, Washington, or Maryland, make the highest salaries.
Below is a list of the median annual salaries for Tellers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $27,830 |
| Alaska | $30,710 |
| Arizona | $30,370 |
| Arkansas | $25,640 |
| California | $32,120 |
| Colorado | $30,810 |
| Connecticut | $33,360 |
| Delaware | $30,670 |
| District of Columbia | $35,790 |
| Florida | $32,140 |
| Georgia | $30,670 |
| Hawaii | $32,050 |
| Idaho | $28,660 |
| Illinois | $29,860 |
| Indiana | $27,900 |
| Iowa | $28,480 |
| Kansas | $28,150 |
| Kentucky | $27,770 |
| Louisiana | $27,850 |
| Maine | $30,080 |
| Maryland | $32,330 |
| Massachusetts | $32,860 |
| Michigan | $30,150 |
| Minnesota | $30,270 |
| Mississippi | $27,380 |
| Missouri | $27,800 |
| Montana | $28,760 |
| Nebraska | $29,620 |
| Nevada | $30,050 |
| New Hampshire | $29,780 |
| New Jersey | $32,950 |
| New Mexico | $27,050 |
| New York | $31,680 |
| North Carolina | $32,100 |
| North Dakota | $31,800 |
| Ohio | $28,990 |
| Oklahoma | $26,240 |
| Oregon | $30,390 |
| Pennsylvania | $29,360 |
| Rhode Island | $31,520 |
| South Carolina | $30,490 |
| South Dakota | $27,230 |
| Tennessee | $28,100 |
| Texas | $28,710 |
| Utah | $27,800 |
| Vermont | $30,850 |
| Virginia | $31,220 |
| Washington | $34,240 |
| West Virginia | $26,220 |
| Wisconsin | $28,870 |
| Wyoming | $28,810 |
What Tools & Technology do Tellers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Tellers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Email software
- Word processing software
- Microsoft Windows
- Microsoft Dynamics
- IBM Notes
- Sage 50 Accounting
- Internet browser software
- Accounting software
- Hyland Software OnBase
How to Become a Teller
What education is needed to be a Teller?
What work experience do I need to become a Teller?
Where Tellers Work
Tellers work in the following industries:
Other Jobs You May be Interested In
Those thinking about becoming a Teller might also be interested in the following careers:
- Reservation and Transportation Ticket Agents and Travel Clerks
- Data Entry Keyers
- Brokerage Clerks
- Customer Service Representatives
Those who work as a Teller sometimes switch careers to one of these choices:
References:
Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic
More about our data sources and methodologies.
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