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All About Tellers

Occupation Description Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.

Life As a Teller: What Do They Do?

  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  • Resolve problems or discrepancies concerning customers’ accounts.
  • Process and maintain records of customer loans.
  • Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Receive and count daily inventories of cash, drafts, and travelers’ checks.

Teller Needed Skills

These are the skills Tellers say are the most useful in their careers:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Types of Teller Jobs

  • Member Services Representative
  • Branch Operations Specialist
  • Utility Teller
  • Commercial Teller
  • Money Counter

Is There Job Demand for Tellers?

In the United States, there were 502,700 jobs for Teller in 2016. There is little to no growth in job opportunities for Teller. The BLS estimates 51,500 yearly job openings in this field.

Forecasted Number of Jobs for Tellers in U.S.

The states with the most job growth for Teller are Utah, Arizona, and Texas. Watch out if you plan on working in Wyoming, Illinois, or Pennsylvania. These states have the worst job growth for this type of profession.

Average Tellers Salary

The average yearly salary of a Teller ranges between $22,250 and $39,110.

Salary Ranges for Tellers

Tellers who work in District of Columbia, Washington, or Maryland, make the highest salaries.

Below is a list of the median annual salaries for Tellers in different U.S. states.

State Annual Mean Salary
Alabama $27,830
Alaska $30,710
Arizona $30,370
Arkansas $25,640
California $32,120
Colorado $30,810
Connecticut $33,360
Delaware $30,670
District of Columbia $35,790
Florida $32,140
Georgia $30,670
Hawaii $32,050
Idaho $28,660
Illinois $29,860
Indiana $27,900
Iowa $28,480
Kansas $28,150
Kentucky $27,770
Louisiana $27,850
Maine $30,080
Maryland $32,330
Massachusetts $32,860
Michigan $30,150
Minnesota $30,270
Mississippi $27,380
Missouri $27,800
Montana $28,760
Nebraska $29,620
Nevada $30,050
New Hampshire $29,780
New Jersey $32,950
New Mexico $27,050
New York $31,680
North Carolina $32,100
North Dakota $31,800
Ohio $28,990
Oklahoma $26,240
Oregon $30,390
Pennsylvania $29,360
Rhode Island $31,520
South Carolina $30,490
South Dakota $27,230
Tennessee $28,100
Texas $28,710
Utah $27,800
Vermont $30,850
Virginia $31,220
Washington $34,240
West Virginia $26,220
Wisconsin $28,870
Wyoming $28,810

What Tools & Technology do Tellers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Tellers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Email software
  • Word processing software
  • Microsoft Windows
  • Microsoft Dynamics
  • IBM Notes
  • Sage 50 Accounting
  • Internet browser software
  • Accounting software
  • Hyland Software OnBase

How to Become a Teller

What education is needed to be a Teller?

Teller Degree Level

What work experience do I need to become a Teller?

Teller Work Experience

Where Tellers Work

Teller Sectors

Tellers work in the following industries:

Teller Industries

Other Jobs You May be Interested In

Those thinking about becoming a Teller might also be interested in the following careers:

Those who work as a Teller sometimes switch careers to one of these choices:

References:

Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic

More about our data sources and methodologies.

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