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Insurance Policy Processing Clerk

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What Does it Take to Be an Insurance Policy Processing Clerk?

Career Description Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party’s specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

List of Insurance Policy Processing Clerk Job Duties

  • Notify insurance agent and accounting department of policy cancellation.
  • Correspond with insured or agent to obtain information or inform them of account status or changes.
  • Interview clients and take their calls to provide customer service and obtain information on claims.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
  • Compose business correspondence for supervisors, managers, and professionals.

Insurance Policy Processing Clerk Needed Skills

When polled, Insurance Policy Processing Clerks say the following skills are most frequently used in their jobs:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Types of Insurance Policy Processing Clerk Jobs

  • Insurance Checker
  • Policy Checker
  • Policy Analyst
  • Cancellation Clerk
  • Policy Issue Clerk

Is There Job Demand for Insurance Policy Processing Clerks?

There were about 308,500 jobs for Insurance Policy Processing Clerk in 2016 (in the United States). New jobs are being produced at a rate of 11.1% which is above the national average. The Bureau of Labor Statistics predicts 34,100 new jobs for Insurance Policy Processing Clerk by 2026. Due to new job openings and attrition, there will be an average of 35,600 job openings in this field each year.

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The states with the most job growth for Insurance Policy Processing Clerk are Utah, Arizona, and Iowa. Watch out if you plan on working in Maine, Vermont, or Oregon. These states have the worst job growth for this type of profession.

Average Insurance Policy Processing Clerks Salary

The salary for Insurance Policy Processing Clerks ranges between about $27,540 and $60,500 a year.

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Insurance Policy Processing Clerks who work in District of Columbia, Connecticut, or Massachusetts, make the highest salaries.

How much do Insurance Policy Processing Clerks make in different U.S. states?

State Annual Mean Salary
Alabama $37,000
Alaska $42,450
Arizona $42,760
Arkansas $35,960
California $42,690
Colorado $48,700
Connecticut $50,300
Delaware $40,540
District of Columbia $56,710
Florida $39,150
Georgia $46,190
Hawaii $40,270
Idaho $40,410
Illinois $43,540
Indiana $39,740
Iowa $43,500
Kansas $40,350
Kentucky $34,370
Louisiana $35,100
Maine $40,180
Maryland $47,600
Massachusetts $48,820
Michigan $38,310
Minnesota $44,700
Mississippi $33,420
Missouri $40,100
Montana $39,020
Nebraska $39,410
Nevada $40,700
New Hampshire $44,500
New Jersey $47,180
New Mexico $37,360
New York $48,740
North Carolina $43,180
North Dakota $41,610
Ohio $39,830
Oklahoma $42,120
Oregon $43,950
Pennsylvania $42,590
Rhode Island $45,300
South Carolina $36,850
South Dakota $33,540
Tennessee $37,880
Texas $39,950
Utah $40,940
Vermont $41,420
Virginia $42,030
Washington $45,810
West Virginia $33,710
Wisconsin $40,340
Wyoming $36,190

Tools & Technologies Used by Insurance Policy Processing Clerks

Below is a list of the types of tools and technologies that Insurance Policy Processing Clerks may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • Word processing software
  • Spreadsheet software
  • Database software
  • Microsoft Internet Explorer
  • Medical procedure coding software
  • Healthcare common procedure coding system HCPCS
  • Medical condition coding software
  • IBM Lotus Notes
  • Novell GroupWise
  • Insurance rating software

Becoming an Insurance Policy Processing Clerk

Individuals working as an Insurance Policy Processing Clerk have obtained the following education levels:

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How Long Does it Take to Become an Insurance Policy Processing Clerk?

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Insurance Policy Processing Clerks Sector

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The table below shows some of the most common industries where those employed in this career field work.

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Other Jobs You May be Interested In

Those interested in being an Insurance Policy Processing Clerk may also be interested in:

References:

Image Credit: Jace Armstrong via public domain

More about our data sources and methodologies.

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