Interviewers, Except Eligibility and Loan: Job Description
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
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The Daily Work of Interviewers, Except Eligibility and Loan Do?
The day-to-day responsibilities of interviewers, except eligibility and loan span:
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
What Interviewers, Except Eligibility and Loan Need to Know
Successful interviewers, except eligibility and loan draw on a mix of skills and domain knowledge.
Most Important Skills
The competencies most important for this role, rated on an importance scale of 0 to 5:
Core Knowledge
Types of Interviewers, Except Eligibility and Loan Jobs
Common job titles for this role include:
- Admissions Advisor
- Admissions Associate
- Admissions Clerk
- Admissions Recruiter
- Admissions Representative
- Admissions Specialist
- Admitting Clerk
- Admitting Interviewer
Employment and Demand
The U.S. employs around 1,427,275 interviewers, except eligibility and loan working in the United States today. Employment is projected to grow by +4.6% over the projection horizon.
How Much Do Interviewers, Except Eligibility and Loan Make?
| Statistic | Value |
|---|---|
| Annual median | $58,404 |
| Hourly median | $28.08 |
| 10th percentile | $33,345 |
| 25th percentile | $45,875 |
| 75th percentile | $70,934 |
| 90th percentile | $83,464 |
Pay can vary substantially based on experience, location, and industry.
How Much Do Interviewers, Except Eligibility and Loan Make in Different U.S. States?
| State | Annual median salary |
|---|---|
| New York | $51,990 |
| California | $51,720 |
| Delaware | $50,860 |
| Rhode Island | $50,420 |
| Oregon | $50,230 |
| Massachusetts | $48,940 |
| Washington | $48,570 |
| Colorado | $48,470 |
| District of Columbia | $48,270 |
| Connecticut | $48,250 |
| Minnesota | $47,680 |
| New Hampshire | $47,310 |
| Alaska | $46,650 |
| New Jersey | $46,460 |
| Maryland | $45,090 |
| Vermont | $45,050 |
| Wisconsin | $43,400 |
| Montana | $43,120 |
| Pennsylvania | $43,060 |
| Illinois | $42,990 |
| Nebraska | $42,120 |
| Michigan | $41,610 |
| Arizona | $41,280 |
| Utah | $41,030 |
| North Carolina | $40,870 |
| North Dakota | $40,400 |
| Texas | $40,380 |
| Maine | $40,240 |
| Ohio | $40,100 |
| Nevada | $39,400 |
| Oklahoma | $39,380 |
| Florida | $39,310 |
| Kentucky | $39,260 |
| Wyoming | $39,250 |
| Indiana | $39,220 |
| Tennessee | $39,170 |
| Missouri | $39,150 |
| Virginia | $39,070 |
| South Dakota | $38,720 |
| Iowa | $38,360 |
| Kansas | $38,280 |
| Idaho | $38,130 |
| Georgia | $37,700 |
| Arkansas | $37,260 |
| South Carolina | $36,650 |
| Louisiana | $36,530 |
| Hawaii | $35,050 |
| West Virginia | $34,240 |
| Mississippi | $33,950 |
| Alabama | $33,020 |
| Puerto Rico | $21,910 |
Pay by U.S. Region
Earnings for interviewers, except eligibility and loan vary by region. These regions lead on median pay:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Far Western US | $50,463 | 19.7% | 1.27 |
| Middle Atlantic | $48,369 | 15.7% | 1.07 |
| New England | $47,186 | 4.7% | 1.15 |
| Rocky Mountains | $46,309 | 5.1% | 1.67 |
| Great Lakes | $40,824 | 12.3% | 1.05 |
| Southwest | $40,443 | 10.3% | 0.86 |
| Plains States | $40,312 | 8.3% | 1.55 |
| Southeast | $37,623 | 22.1% | 1.29 |
Where the Jobs Cluster
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | CA | $65,820 | 1,100 |
| Barnstable Town, MA | MA | $64,400 | 90 |
| San Francisco-Oakland-Fremont, CA | CA | $61,250 | 2,840 |
| Vallejo, CA | CA | $61,190 | 120 |
| Modesto, CA | CA | $60,500 | 300 |
| Rochester, MN | MN | $59,560 | 200 |
| Stockton-Lodi, CA | CA | $59,250 | 380 |
| Redding, CA | CA | $58,700 | 120 |
Which Industries Hire Interviewers, Except Eligibility and Loan
The bulk of interviewers, except eligibility and loan are found across these industries:
| Industry | Employment | Median annual wage |
|---|---|---|
| Health Care and Social Assistance | 104,910 | $44,920 |
| Professional, Scientific, and Technical Services | 16,650 | $36,680 |
| Educational Services | 15,200 | $48,180 |
| Administrative and Support and Waste Management and Remediation Services | 7,630 | $39,230 |
| Management of Companies and Enterprises | 5,250 | $45,190 |
| Finance and Insurance | 1,840 | $47,590 |
| Other Services (except Public Administration) | 1,310 | $46,080 |
| Information | 330 | $27,940 |
Interviewers, Except Eligibility and Loan work in the following industries:
Tech Stack
- Medical software: MEDITECH software (hot technology)
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Electronic mail software: Microsoft Outlook (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Word processing software: Microsoft Word (hot technology)
- Enterprise resource planning ERP software: Oracle PeopleSoft (hot technology)
- Video conferencing software: Zoom (hot technology)
What the Workplace Is Like
The work environment for interviewers, except eligibility and loan tends to involve the following characteristics:
- Contact With Others
- Work With or Contribute to a Work Group or Team
- Face-to-Face Discussions with Individuals and Within Teams
- Telephone Conversations
Getting Started in This Career
Most interviewers, except eligibility and loan positions require a high school diploma or equivalent as the typical entry-level education. This career aligns with Medium Preparation Needed (Job Zone 3), reflecting the level of preparation typically expected.
Related Careers
Similar Occupations
- Human Resources Specialists (Supplemental)
- Management Analysts (Supplemental)
- Survey Researchers (Supplemental)
- Social Science Research Assistants (Supplemental)
- Medical Records Specialists (Supplemental)
- Patient Representatives (Primary-Short)
- Health Information Technologists and Medical Registrars (Primary-Long)
- First-Line Supervisors of Office and Administrative Support Workers (Supplemental)
References
Data on this page comes from the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 43-4111.00 (Interviewers, Except Eligibility and Loan).
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