First-Line Supervisors of Non-Retail Sales Workers in Pennsylvania
Thinking about a career as a First-Line Supervisors of Non-Retail Sales Workers in Pennsylvania? Here’s what the data says. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
What do First-Line Supervisors of Non-Retail Sales Workers Make in Pennsylvania?
The first-line supervisors of non-retail sales workers working in Pennsylvania, the median annual wage is $81,150 per year (or roughly $39.01/hour).Annual wages span from $48,440 at the 10th percentile to $131,730 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $48,440 | $23.29 |
| 25th percentile | $63,840 | $30.69 |
| Median (50th) | $81,150 | $39.01 |
| 75th percentile | $98,310 | $47.27 |
| 90th percentile | $131,730 | $63.33 |
The job concentration index in Pennsylvania relative to the national average — is 0.80, suggesting fewer first-line supervisors of non-retail sales workers per worker than the national average.
National Wage Comparison
Nationally, first-line supervisors of non-retail sales workers earn a median of $28,072 per year ($13.50/hour), exceeding the Pennsylvania median.
Employment Outlook
National employment for 258,702 first-line supervisors of non-retail sales workers in the U.S.. In Pennsylvania alone, around 6,840 people work in this role. That’s more than the typical state, which employs around 2,290 first-line supervisors of non-retail sales workers.
Top Pennsylvania Metros for First-Line Supervisors of Non-Retail Sales Workers
The metro areas below employ the most first-line supervisors of non-retail sales workers in Pennsylvania.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 4,330 | $89,300 |
| Pittsburgh, PA | 1,350 | $76,410 |
| Allentown-Bethlehem-Easton, PA-NJ | 440 | $93,500 |
| Harrisburg-Carlisle, PA | 400 | $71,970 |
| Lancaster, PA | 360 | $77,900 |
| Scranton–Wilkes-Barre, PA | 240 | $76,500 |
| Reading, PA | 200 | $82,070 |
| York-Hanover, PA | 200 | $76,280 |
| Erie, PA | 70 | $63,150 |
| Altoona, PA | 50 | $74,020 |
| State College, PA | 50 | $75,240 |
| Chambersburg, PA | 40 | $74,810 |
| Johnstown, PA | 40 | $62,770 |
| Williamsport, PA | 40 | $74,180 |
| Lebanon, PA | 30 | $65,890 |
Top States for First-Line Supervisors of Non-Retail Sales Workers Employment
View the states that employ the most first-line supervisors of non-retail sales workers work.
| State | Number Employed |
|---|---|
| Texas | 21,650 |
| California | 19,310 |
| Florida | 16,300 |
| New York | 16,040 |
| New Jersey | 12,430 |
| Georgia | 9,770 |
| North Carolina | 9,180 |
| Virginia | 8,920 |
| Colorado | 8,710 |
| Pennsylvania | 6,840 |
| Wisconsin | 6,350 |
| Massachusetts | 6,260 |
| Washington | 5,870 |
| Ohio | 5,330 |
| Illinois | 4,810 |
| Tennessee | 4,300 |
| Michigan | 4,230 |
| Maryland | 3,140 |
| Oklahoma | 3,040 |
| Indiana | 3,030 |
Highest-Paying States for First-Line Supervisors of Non-Retail Sales Workers
The highest-paying states for first-line supervisors of non-retail sales workers.
| State | Annual Median Salary |
|---|---|
| New York | $118,350 |
| South Dakota | $107,700 |
| Massachusetts | $106,990 |
| Colorado | $101,670 |
| New Hampshire | $101,020 |
| Delaware | $97,560 |
| Rhode Island | $97,300 |
| Virginia | $97,290 |
| New Jersey | $97,230 |
| Wisconsin | $97,120 |
Skills
The most important first-line supervisors of non-retail sales workers skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Key knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Top abilities for first-line supervisors of non-retail sales workers, rated on an importance scale of 0 to 5:
Daily Tasks
First-Line Supervisors of Non-Retail Sales Workers typically:
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Keep records pertaining to purchases, sales, and requisitions.
- Hire, train, and evaluate personnel.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Plan and prepare work schedules, and assign employees to specific duties.
- Attend company meetings to exchange product information and coordinate work activities with other departments.
- Visit retailers and sales representatives to promote products and gather information.
- Formulate pricing policies on merchandise according to profitability requirements.
- Prepare sales and inventory reports for management and budget departments.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Coaching and Developing Others
- Making Decisions and Solving Problems
- Getting Information
- Guiding, Directing, and Motivating Subordinates
- Identifying Objects, Actions, and Events
- Working with Computers
- Training and Teaching Others
- Developing Objectives and Strategies
- Coordinating the Work and Activities of Others
- Developing and Building Teams
- Analyzing Data or Information
Tools & Technology
Software and systems commonly involved: Hot technologies: Cisco Webex, Microsoft Access In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Related college programs include:
- General Sales & Marketing
- Specialized Sales
Featured schools near , edit
Related Careers
Careers similar to first-line supervisors of non-retail sales workers include:
- Human Resources Specialists
- Management Analysts
- First-Line Supervisors of Security Workers
- First-Line Supervisors of Food Preparation and Serving Workers
- First-Line Supervisors of Housekeeping and Janitorial Workers
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Also Known As
Advertising Material Distributors Supervisor, Blood Donor Recruiter Supervisor, Bowling Desk Clerk Supervisor, Bulk Plant Supervisor, Circulation Crew Leader, Client Service Supervisor, Customer Service Department Supervisor, Customer Service Supervisor, Desk Clerks Supervisor, Driver Sales Supervisor, Dry Cleaning Manager, Information Center Supervisor, Inside Sales Supervisor, Insurance Agents Supervisor, Insurance Office Supervisor.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 41-1012.00