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Claims Adjusters, Examiners, and Investigators in District of Columbia

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Claims Adjusters, Examiners, and Investigators in District of Columbia

Considering working as a Claims Adjusters, Examiners, and Investigators in District of Columbia? Here’s what you need to know. Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes “Fire Inspectors and Investigators” (33-2021).

What do Claims Adjusters, Examiners, and Investigators Make in District of Columbia?

For claims adjusters, examiners, and investigators working in District of Columbia, the median annual wage is $88,920 per year (or about $42.75/hour).Pay can range from $56,210 at the 10th percentile to $133,890 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $56,210 $27.03
25th percentile $62,690 $30.14
Median (50th) $88,920 $42.75
75th percentile $115,100 $55.34
90th percentile $133,890 $64.37
Salary ranges for Claims Adjusters, Examiners, and Investigators in District of Columbia

The job concentration index in District of Columbia compared to the national average — is 0.25, meaning fewer claims adjusters, examiners, and investigators per worker than the national average.

National Wage Comparison

Nationally, claims adjusters, examiners, and investigators earn a median of $46,655 per year ($22.43/hour), exceeding the District of Columbia median.

Claims Adjusters, Examiners, and Investigators earnings in District of Columbia vs. the national average

Employment Outlook

Nationally, total employment in this occupation is 630,099 claims adjusters, examiners, and investigators nationwide. In District of Columbia alone, approximately 350 people work in this role. That’s below the typical state, which employs around 3,480 claims adjusters, examiners, and investigators.

Claims Adjusters, Examiners, and Investigators in District of Columbia vs. the average state Forecasted number of jobs for Claims Adjusters, Examiners, and Investigators

Top District of Columbia Metros for Claims Adjusters, Examiners, and Investigators

The largest metro-area employers of claims adjusters, examiners, and investigators in District of Columbia.

Metro Area Number Employed Annual Median Salary
Washington-Arlington-Alexandria, DC-VA-MD-WV 2,050 $83,060

Top States for Claims Adjusters, Examiners, and Investigators Employment

The table below shows the states where the most claims adjusters, examiners, and investigators work.

State Number Employed
Florida 28,450
Texas 25,930
California 23,160
Ohio 17,210
New York 16,780
Arizona 14,840
Georgia 14,580
Pennsylvania 12,670
Illinois 11,750
New Jersey 9,630
North Carolina 8,410
Wisconsin 7,250
Virginia 6,820
Michigan 6,540
Colorado 6,530
Missouri 6,220
Washington 6,090
Tennessee 5,930
Maryland 4,990
Minnesota 4,810

Highest-Paying States for Claims Adjusters, Examiners, and Investigators

These states pay the most for claims adjusters, examiners, and investigators.

State Annual Median Salary
Maryland $92,660
California $90,900
District of Columbia $88,920
Alaska $86,490
New Jersey $85,960
Connecticut $84,470
Massachusetts $84,340
Rhode Island $83,480
New York $82,140
New Hampshire $81,500

Skills

The most important claims adjusters, examiners, and investigators skills, rated on an importance scale of 0 to 5:

Reading Comprehension  4.1 / 5
0
5
Active Listening  4.0 / 5
0
5
Critical Thinking  4.0 / 5
0
5
Speaking  3.9 / 5
0
5
Judgment and Decision Making  3.8 / 5
0
5
Writing  3.6 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

Customer and Personal Service  4.7 / 5
0
5
English Language  4.4 / 5
0
5
Administrative  3.8 / 5
0
5
Mathematics  3.7 / 5
0
5
Computers and Electronics  3.4 / 5
0
5
Law and Government  3.3 / 5
0
5

Abilities

The abilities that matter most for claims adjusters, examiners, and investigators, rated on an importance scale of 0 to 5:

Written Comprehension  4.4 / 5
0
5
Oral Comprehension  4.1 / 5
0
5
Oral Expression  4.1 / 5
0
5
Inductive Reasoning  4.0 / 5
0
5
Deductive Reasoning  4.0 / 5
0
5
Near Vision  3.9 / 5
0
5

Daily Tasks

Day-to-day, claims adjusters, examiners, and investigators typically:

  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Pay and process claims within designated authority level.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
  • Resolve complex, severe exposure claims, using high service oriented file handling.
  • Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.

Work Activities

  • Working with Computers
  • Communicating with People Outside the Organization
  • Getting Information
  • Making Decisions and Solving Problems
  • Identifying Objects, Actions, and Events
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Resolving Conflicts and Negotiating with Others
  • Organizing, Planning, and Prioritizing Work
  • Analyzing Data or Information
  • Processing Information
  • Establishing and Maintaining Interpersonal Relationships

Tools & Technology

Common tools and software used in this occupation include: Hot technologies: Apple Safari, Microsoft Access In-demand technologies: Microsoft Excel

What Major Will Prepare You For This Career?

Programs that train for this career include:

  • Insurance

Other careers like claims adjusters, examiners, and investigators include:

Also Known As

Accident Investigator, Adjuster, Adjustment Clerk, Auto Claims Adjuster (Automotive Claims Adjuster), Auto Damage Claims Adjuster (Automotive Damage Claims Adjuster), Benefit Authorizer, Bodily Injury Claims Adjuster, Bodily Injury Claims Examiner, Claims Account Specialist, Claims Adjuster, Claims Adjustor, Claims Agent, Claims Analyst, Claims Approver, Claims Auditor.

References

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