Claims Adjusters, Examiners, and Investigators in Texas
Want to work as a Claims Adjusters, Examiners, and Investigators in Texas? Here’s what you need to know. Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes “Fire Inspectors and Investigators” (33-2021).
What do Claims Adjusters, Examiners, and Investigators Make in Texas?
For claims adjusters, examiners, and investigators working in Texas, the typical annual salary is $80,220 per year (or roughly $38.57/hour).Earnings range from $47,300 at the 10th percentile to $116,500 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $47,300 | $22.74 |
| 25th percentile | $61,120 | $29.38 |
| Median (50th) | $80,220 | $38.57 |
| 75th percentile | $98,100 | $47.17 |
| 90th percentile | $116,500 | $56.01 |
The job concentration index in Texas nationwide is 0.95.
National Wage Comparison
Nationally, claims adjusters, examiners, and investigators earn a median of $46,655 per year ($22.43/hour), exceeding the Texas median.
Employment Outlook
National employment for 630,099 claims adjusters, examiners, and investigators in the U.S.. In Texas alone, about 25,930 people work in this role. That puts the state above the typical state, which employs around 3,480 claims adjusters, examiners, and investigators.
Top Texas Metros for Claims Adjusters, Examiners, and Investigators
The largest metro-area employers of claims adjusters, examiners, and investigators in Texas.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | 8,920 | $85,780 |
| San Antonio-New Braunfels, TX | 4,820 | $81,150 |
| Houston-Pasadena-The Woodlands, TX | 2,970 | $76,290 |
| Austin-Round Rock-San Marcos, TX | 1,770 | $64,700 |
| Waco, TX | 1,250 | $70,430 |
| El Paso, TX | 230 | $61,880 |
| McAllen-Edinburg-Mission, TX | 130 | $79,790 |
| Amarillo, TX | 110 | $70,350 |
| Killeen-Temple, TX | 100 | $75,850 |
| Lubbock, TX | 100 | $72,140 |
| Brownsville-Harlingen, TX | 90 | $77,380 |
| Corpus Christi, TX | 70 | $78,280 |
| Tyler, TX | 70 | $69,310 |
| Beaumont-Port Arthur, TX | 60 | $76,090 |
| Longview, TX | 60 | $74,960 |
| San Angelo, TX | 60 | $60,230 |
| College Station-Bryan, TX | 40 | $78,150 |
| Texarkana, TX-AR | 40 | $84,640 |
| Wichita Falls, TX | 40 | $79,790 |
| Sherman-Denison, TX | 30 | $94,580 |
Top States for Claims Adjusters, Examiners, and Investigators Employment
These states have the highest employment of claims adjusters, examiners, and investigators work.
| State | Number Employed |
|---|---|
| Florida | 28,450 |
| Texas | 25,930 |
| California | 23,160 |
| Ohio | 17,210 |
| New York | 16,780 |
| Arizona | 14,840 |
| Georgia | 14,580 |
| Pennsylvania | 12,670 |
| Illinois | 11,750 |
| New Jersey | 9,630 |
| North Carolina | 8,410 |
| Wisconsin | 7,250 |
| Virginia | 6,820 |
| Michigan | 6,540 |
| Colorado | 6,530 |
| Missouri | 6,220 |
| Washington | 6,090 |
| Tennessee | 5,930 |
| Maryland | 4,990 |
| Minnesota | 4,810 |
Highest-Paying States for Claims Adjusters, Examiners, and Investigators
Where claims adjusters, examiners, and investigators earn the most: claims adjusters, examiners, and investigators.
| State | Annual Median Salary |
|---|---|
| Maryland | $92,660 |
| California | $90,900 |
| District of Columbia | $88,920 |
| Alaska | $86,490 |
| New Jersey | $85,960 |
| Connecticut | $84,470 |
| Massachusetts | $84,340 |
| Rhode Island | $83,480 |
| New York | $82,140 |
| New Hampshire | $81,500 |
Skills
Top claims adjusters, examiners, and investigators skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
Top abilities for claims adjusters, examiners, and investigators, rated on an importance scale of 0 to 5:
Daily Tasks
Common tasks include:
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Pay and process claims within designated authority level.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Investigate and assess damage to property and create or review property damage estimates.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
Work Activities
- Working with Computers
- Communicating with People Outside the Organization
- Getting Information
- Making Decisions and Solving Problems
- Identifying Objects, Actions, and Events
- Communicating with Supervisors, Peers, or Subordinates
- Documenting/Recording Information
- Resolving Conflicts and Negotiating with Others
- Organizing, Planning, and Prioritizing Work
- Analyzing Data or Information
- Processing Information
- Establishing and Maintaining Interpersonal Relationships
Tools & Technology
Technologies frequently used: Hot technologies: Apple Safari, Microsoft Access In-demand technologies: Microsoft Excel
What Major Will Prepare You For This Career?
Programs that train for this career include:
Related Careers
Other careers like claims adjusters, examiners, and investigators include:
- Compensation and Benefits Managers
- Compliance Officers
- Compensation, Benefits, and Job Analysis Specialists
- Accountants and Auditors
- Appraisers and Assessors of Real Estate
- Insurance Underwriters
Also Known As
Accident Investigator, Adjuster, Adjustment Clerk, Auto Claims Adjuster (Automotive Claims Adjuster), Auto Damage Claims Adjuster (Automotive Damage Claims Adjuster), Benefit Authorizer, Bodily Injury Claims Adjuster, Bodily Injury Claims Examiner, Claims Account Specialist, Claims Adjuster, Claims Adjustor, Claims Agent, Claims Analyst, Claims Approver, Claims Auditor.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 13-1031.00
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