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Basic Certificate in Customer Service Support/Call Center/Teleservice Operation

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Basic Certificates in Customer Service Support/Call Center/Teleservice Operation

4,585 Yearly Graduations
26% Women
41% Racial-Ethnic Minorities*
In recent years, the majority of the students getting degrees in this area were male, and 41 were from an underrepresented racial-ethnic group. Also, 0.1% of customer service support/call center/teleservice operation graduates were international students.

Education Levels of Customer Service Support/Call Center/Teleservice Operation Majors

During the 2020-2021 academic year, 4,585 students earned their basic certificate in customer service support/call center/teleservice operation. The following table shows the number of diplomas awarded in customer service support/call center/teleservice operation at each degree level.

Education Level Number of Grads
Basic Certificate 4,585
Associate Degree 84
Undergraduate Certificate 30

Earnings of Customer Service Support/Call Center/Teleservice Operation Majors With Basic Certificates

At this time, we do not have the data to estimate the median earnings for this class of people.

Student Debt

We do not have the data to estimate the median debt for this class of people.

Student Diversity

More men than women pursue basic certificates in customer service support/call center/teleservice operation. About 74.0% of graduates in this field are male.

Gender Number of Grads
Men 3,393
Women 1,192
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The racial-ethnic distribution of customer service support/call center/teleservice operation basic certificate students is as follows:

Race/Ethnicity Number of Grads
Asian 18
Black or African American 1,364
Hispanic or Latino 365
White 2,580
International Students 6
Other Races/Ethnicities 252
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Below are some popular majors that are similar to customer service support/call center/teleservice operation that offer basic certificates.

Major Annual Degrees Awarded
General Administrative Assistant 2,290
Business & Office Technology 2,053
Executive Assistant 1,057
General Office & Clerical Services 564
Other Business Operations Support 152

References

*The racial-ethnic minority student count is calculated by taking the total number of students and subtracting white students, international students, and students whose race/ethnicity was unknown. This number is then divided by the total number of students at the school to obtain the percentage of racial-ethnic minorities.

More about our data sources and methodologies.

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