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Quality Control Systems Managers: Job Description

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

What Tasks Do Quality Control Systems Managers Perform?

Typical responsibilities of quality control systems managers cover:

  • Stop production if serious product defects are present.
  • Review and update standard operating procedures or quality assurance manuals.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Direct product testing activities throughout production cycles.

Skills and Knowledge

Effective quality control systems managers combine a mix of skills and domain knowledge.

Most Important Skills

The competencies that matter most in this role, rated on an importance scale of 0 to 5:

Judgment and Decision Making  4.0 / 5
0
5
Quality Control Analysis  4.0 / 5
0
5
Reading Comprehension  4.0 / 5
0
5
Active Listening  3.9 / 5
0
5
Writing  3.9 / 5
0
5
Monitoring  3.9 / 5
0
5

Core Knowledge

Production and Processing  4.1 / 5
0
5
Education and Training  4.1 / 5
0
5
English Language  4.1 / 5
0
5
Chemistry  3.9 / 5
0
5
Customer and Personal Service  3.8 / 5
0
5
Administration and Management  3.7 / 5
0
5

This career also goes by job titles like:

  • Construction Quality Control Manager
  • Product Quality Director
  • Quality Assurance Coordinator (QA Coordinator)
  • Quality Assurance Director (QA Director)
  • Quality Assurance Manager (QA Manager)
  • Quality Assurance Supervisor (QA Supervisor)
  • Quality Control Director (QC Director)
  • Quality Control Manager (QC Manager)

Employment and Demand

The U.S. employs around 249,191 quality control systems managers working in the United States today. Demand is forecast to decline by -3.1% over the projection horizon.

Forecasted number of jobs for Quality Control Systems Managers

Quality Control Systems Managers Pay

Statistic Value
Annual median $108,531
Hourly median $52.18
10th percentile $68,443
25th percentile $88,487
75th percentile $128,575
90th percentile $148,619

Wages vary widely based on experience, location, and industry.

Salary ranges for Quality Control Systems Managers

Pay by State

State Annual median salary
Wyoming $155,670
District of Columbia $152,220
New Jersey $145,080
Delaware $142,790
Washington $139,260
Massachusetts $138,600
New Hampshire $138,090
Colorado $137,490
Louisiana $133,050
Connecticut $131,840
California $129,160
Arizona $128,870
New York $128,650
Texas $127,840
Puerto Rico $126,990
South Carolina $125,490
Hawaii $125,030
Georgia $124,280
Virginia $123,060
Kansas $122,700
New Mexico $122,310
Illinois $120,320
Montana $119,990
North Carolina $119,270
Wisconsin $117,720
Arkansas $116,670
Minnesota $116,320
Rhode Island $116,260
Alabama $115,470
Maine $115,090
North Dakota $113,800
Michigan $111,130
Mississippi $109,990
Florida $109,040
Oklahoma $108,720
Utah $108,370
West Virginia $107,480
Oregon $106,390
Tennessee $106,360
Pennsylvania $106,220
Nevada $106,170
Vermont $106,150
Missouri $106,120
South Dakota $105,820
Indiana $105,320
Kentucky $105,230
Iowa $104,920
Alaska $103,850
Ohio $103,230
Nebraska $102,670
Idaho $101,830

Pay by U.S. Region

Pay for quality control systems managers differ across the country. These regions lead on median pay:

Region Median annual wage Share of U.S. jobs Location quotient
New England $132,161 5.0% 1.06
Far Western US $127,028 15.0% 0.91
Other U.S. Territories $126,990 0.5% 0.80
Southwest $126,568 12.0% 0.96
Middle Atlantic $123,256 9.8% 0.86
Rocky Mountains $118,473 2.4% 0.73
Southeast $116,091 22.8% 1.11
Great Lakes $111,130 24.5% 1.75

Highest-Paying Metro Areas for Quality Control Systems Managers

Metro area State Median annual wage Employment
Manchester-Nashua, NH NH $170,200 660
San Jose-Sunnyvale-Santa Clara, CA CA $169,930 2,250
San Francisco-Oakland-Fremont, CA CA $163,190 3,190
Trenton-Princeton, NJ NJ $159,110 270
Longview-Kelso, WA WA $157,490 90
Napa, CA CA $154,990 240
Baton Rouge, LA LA $154,800 520
Ithaca, NY NY $154,310 30

Industry Breakdown

Most quality control systems managers work in these industries:

Industry Employment Median annual wage
Manufacturing 174,750 $119,930
Wholesale Trade 15,530 $111,080
Professional, Scientific, and Technical Services 10,730 $142,420
Management of Companies and Enterprises 7,440 $155,630
Administrative and Support and Waste Management and Remediation Services 3,600 $106,340
Utilities 3,470 $157,180
Mining, Quarrying, and Oil and Gas Extraction 3,250 $132,380
Construction 2,540 $114,990
Quality Control Systems Managers sectors

Quality Control Systems Managers work in the following industries:

Quality Control Systems Managers industries

Software Quality Control Systems Managers Use

  • Document management software: Adobe Acrobat (hot technology)
  • Content workflow software: Atlassian JIRA (hot technology)
  • Enterprise application integration software: Extensible markup language XML (hot technology)
  • Operating system software: Linux (hot technology)
  • Data base user interface and query software: Microsoft Access (hot technology)
  • Spreadsheet software: Microsoft Excel (hot technology)
  • Office suite software: Microsoft Office software (hot technology)
  • Electronic mail software: Microsoft Outlook (hot technology)
  • Presentation software: Microsoft PowerPoint (hot technology)
  • Project management software: Microsoft Project (hot technology)
  • Data base user interface and query software: Microsoft SQL Server (hot technology)
  • Process mapping and design software: Microsoft Visio (hot technology)

What the Workplace Is Like

The on-the-job environment of quality control systems managers reflects the following characteristics:

  • E-Mail
  • Contact With Others
  • Work With or Contribute to a Work Group or Team
  • Face-to-Face Discussions with Individuals and Within Teams
  • Indoors, Environmentally Controlled

Getting Started in This Career

Most quality control systems managers positions require a bachelor’s degree as the typical entry-level education. The role falls in Considerable Preparation Needed (Job Zone 4), indicating the level of preparation typically expected.

Similar Occupations

Similar Occupations

Degree Programs

Aspiring quality control systems managers typically earn programs in:

5 programs across 2 majors

Sources

This profile draws on the following authoritative sources:

  • U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
  • BLS Employment Projections for total employment and growth forecasts.
  • O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.

SOC code: 11-3051.01 (Industrial Production Managers).

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