All About Postal Service Clerks
Position Description Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
Life As a Postal Service Clerk: What Do They Do?
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Order retail items and other supplies for office use.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Transport mail from one work station to another.
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Skills Needed to be a Postal Service Clerk
These are the skills Postal Service Clerks say are the most useful in their careers:
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Related Job Titles
- Sales & Service Associate (SSA)
- Mail Order Clerk
- Counter Clerk
- Sales and Service Associate (SSA)
- Business Mail Entry Clerk
Postal Service Clerk Employment Estimates
There were about 79,000 jobs for Postal Service Clerk in 2016 (in the United States). There is little to no growth in job opportunities for Postal Service Clerk. Due to new job openings and attrition, there will be an average of 4,800 job openings in this field each year.
The states with the most job growth for Postal Service Clerk are Utah, Texas, and Connecticut. Watch out if you plan on working in Pennsylvania, Oklahoma, or Ohio. These states have the worst job growth for this type of profession.
Do Postal Service Clerks Make A Lot Of Money?
Postal Service Clerks make between $35,770 and $61,330 a year.
Postal Service Clerks who work in Arizona, California, or Connecticut, make the highest salaries.
How much do Postal Service Clerks make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $50,450 |
| Alaska | $42,920 |
| Arizona | $53,870 |
| Arkansas | $46,720 |
| California | $53,660 |
| Colorado | $51,050 |
| Connecticut | $52,510 |
| Delaware | $52,230 |
| District of Columbia | $53,840 |
| Florida | $52,260 |
| Georgia | $52,640 |
| Hawaii | $54,250 |
| Idaho | $49,110 |
| Illinois | $50,300 |
| Indiana | $50,330 |
| Iowa | $45,970 |
| Kansas | $48,450 |
| Kentucky | $49,320 |
| Louisiana | $51,150 |
| Maine | $47,860 |
| Maryland | $52,090 |
| Massachusetts | $52,450 |
| Michigan | $52,310 |
| Minnesota | $48,690 |
| Mississippi | $48,710 |
| Missouri | $48,040 |
| Montana | $46,230 |
| Nebraska | $46,830 |
| Nevada | $50,570 |
| New Hampshire | $50,540 |
| New Jersey | $53,750 |
| New Mexico | $49,850 |
| New York | $51,420 |
| North Carolina | $52,610 |
| North Dakota | $44,170 |
| Ohio | $50,610 |
| Oklahoma | $48,940 |
| Oregon | $50,360 |
| Pennsylvania | $50,390 |
| Rhode Island | $52,350 |
| South Carolina | $51,500 |
| South Dakota | $45,010 |
| Tennessee | $50,200 |
| Texas | $51,030 |
| Utah | $49,440 |
| Vermont | $47,930 |
| Virginia | $50,930 |
| Washington | $50,140 |
| West Virginia | $46,820 |
| Wisconsin | $49,720 |
| Wyoming | $47,500 |
What Tools do Postal Service Clerks Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Postal Service Clerks:
- Microsoft Windows
- Inventory tracking software
- Point of sale POS software
- Budgeting software
- Delivery operations information system DOIS
- Electronic Time Clock ETC
- Time and Attendance Collection System TACS
- NCR Advanced Store
Becoming a Postal Service Clerk
Are there Postal Service Clerks education requirements?
What work experience do I need to become a Postal Service Clerk?
Where Postal Service Clerks Are Employed
Postal Service Clerks work in the following industries:
Related Careers
Those interested in being a Postal Service Clerk may also be interested in:
Career changers with experience as a Postal Service Clerk sometimes find work in one of the following fields:
References:
More about our data sources and methodologies.
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