Office Clerks, General in Massachusetts
Considering working as an Office Clerks, General in Massachusetts? Here’s what the data says. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
What do Office Clerks, General Make in Massachusetts?
For a office clerks, general working in Massachusetts, the typical annual salary is $48,890 per year (or about $23.51/hour).Earnings range from $34,790 at the 10th percentile to $70,790 at the 90th percentile.
| Wage Statistic | Annual | Hourly |
|---|---|---|
| 10th percentile | $34,790 | $16.73 |
| 25th percentile | $41,610 | $20.01 |
| Median (50th) | $48,890 | $23.51 |
| 75th percentile | $60,310 | $29.00 |
| 90th percentile | $70,790 | $34.04 |
The job concentration index in Massachusetts relative to the national average — is 0.85, indicating fewer office clerks, general per worker than the national average.
National Wage Comparison
Nationally, office clerks, general earn a median of $62,233 per year ($29.92/hour), lower than the Massachusetts median.
Employment Outlook
There are roughly 502,080 office clerks, general across the United States. In Massachusetts alone, about 50,180 people work in this role. That’s higher than the typical state, which employs around 29,400 office clerks, general.
Top Massachusetts Metros for Office Clerks, General
The metro areas below employ the most office clerks, general in Massachusetts.
| Metro Area | Number Employed | Annual Median Salary |
|---|---|---|
| Boston-Cambridge-Newton, MA-NH | 35,480 | $49,670 |
| Worcester, MA | 5,390 | $46,920 |
| Springfield, MA | 2,660 | $46,540 |
| Barnstable Town, MA | 1,680 | $48,680 |
| Amherst Town-Northampton, MA | 1,570 | $50,710 |
| Pittsfield, MA | 1,010 | $45,610 |
Top States for Office Clerks, General Employment
These states have the highest employment of office clerks, general work.
| State | Number Employed |
|---|---|
| California | 306,000 |
| Texas | 200,960 |
| Florida | 191,350 |
| New York | 133,060 |
| Pennsylvania | 118,680 |
| Illinois | 103,580 |
| Michigan | 89,290 |
| Ohio | 88,120 |
| Georgia | 79,450 |
| New Jersey | 71,140 |
| North Carolina | 70,600 |
| Indiana | 66,160 |
| Virginia | 62,540 |
| Missouri | 57,870 |
| Minnesota | 55,710 |
| Arizona | 53,120 |
| Tennessee | 52,550 |
| Wisconsin | 52,520 |
| Massachusetts | 50,180 |
| Washington | 48,360 |
Highest-Paying States for Office Clerks, General
The highest-paying states for office clerks, general.
| State | Annual Median Salary |
|---|---|
| Colorado | $56,150 |
| District of Columbia | $53,110 |
| Alaska | $51,400 |
| Washington | $49,920 |
| North Dakota | $48,900 |
| Massachusetts | $48,890 |
| New Hampshire | $48,510 |
| Oregon | $48,360 |
| New Jersey | $47,980 |
| California | $47,920 |
Skills
Top office clerks, general skills, rated on an importance scale of 0 to 5:
Knowledge Areas
Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:
Abilities
The abilities that matter most for office clerks, general, rated on an importance scale of 0 to 5:
Daily Tasks
Office Clerks, General typically:
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Review files, records, and other documents to obtain information to respond to requests.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Inventory and order materials, supplies, and services.
- Deliver messages and run errands.
Work Activities
- Working with Computers
- Communicating with Supervisors, Peers, or Subordinates
- Getting Information
- Performing Administrative Activities
- Documenting/Recording Information
- Processing Information
- Establishing and Maintaining Interpersonal Relationships
- Communicating with People Outside the Organization
- Organizing, Planning, and Prioritizing Work
- Identifying Objects, Actions, and Events
- Evaluating Information to Determine Compliance with Standards
- Updating and Using Relevant Knowledge
Tools & Technology
Technologies frequently used: Hot technologies: Adobe Acrobat, Adobe InDesign, Facebook In-demand technologies: Google Workspace software
What Major Will Prepare You For This Career?
Programs that train for this career include:
- Business Support & Assistance
Featured schools near , edit
Related Careers
Related occupations to office clerks, general include:
- Management Analysts
- Document Management Specialists
- Medical Records Specialists
- First-Line Supervisors of Office and Administrative Support Workers
- Switchboard Operators, Including Answering Service
- Billing and Posting Clerks
Also Known As
Administration Clerk, Administrative Clerk (Admin Clerk), Administrative Support Specialist, Administrative Technician (Admin Tech), Agent-Licensing Clerk, Animal Hospital Clerk, Animal Shelter Clerk, Attendance Clerk, Auction Assistant, Audit Control Clerk, Automobile Contract Clerk, Bilingual Office Assistant, Blood Bank Calendar Control Clerk, Blood Bank Credit Clerk, Blood Donor Unit Assistant.
References
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics — https://www.bls.gov/oes/
- O*NET Online — https://www.onetonline.org/
- BLS Employment Projections — https://www.bls.gov/emp/
- O*NET-SOC code: 43-9061.00
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