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Sales Supervisor

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What Does it Take to Be a Sales Supervisor?

Occupation Description Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Life As a Sales Supervisor: What Do They Do?

  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Examine products purchased for resale or received for storage to determine product condition.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
  • Prepare sales and inventory reports for management and budget departments.

Skills Needed to be a Sales Supervisor

These are the skills Sales Supervisors say are the most useful in their careers:

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Types of Sales Supervisor Jobs

  • Sales Team Leader
  • Business Development Manager
  • Newspaper Carriers Supervisor
  • Insurance Office Supervisor
  • Client Service Supervisor

Job Opportunities for Sales Supervisors

In the United States, there were 405,200 jobs for Sales Supervisor in 2016. New jobs are being produced at a rate of 4.9% which is below the national average. The Bureau of Labor Statistics predicts 20,000 new jobs for Sales Supervisor by 2026. Due to new job openings and attrition, there will be an average of 39,000 job openings in this field each year.

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The states with the most job growth for Sales Supervisor are Utah, Washington, and Nevada. Watch out if you plan on working in Maine, Vermont, or Alaska. These states have the worst job growth for this type of profession.

Do Sales Supervisors Make A Lot Of Money?

The typical yearly salary for Sales Supervisors is somewhere between $40,310 and $143,690.

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Sales Supervisors who work in New York, Rhode Island, or South Dakota, make the highest salaries.

Below is a list of the median annual salaries for Sales Supervisors in different U.S. states.

State Annual Mean Salary
Alabama $79,250
Alaska $63,800
Arizona $64,470
Arkansas $74,120
California $72,740
Colorado $92,490
Connecticut $81,400
Delaware $83,940
District of Columbia $86,540
Florida $80,290
Georgia $73,570
Hawaii $73,650
Idaho $69,610
Illinois $76,080
Indiana $91,800
Iowa $77,260
Kansas $68,140
Kentucky $75,120
Louisiana $75,740
Maine $67,360
Maryland $86,890
Massachusetts $92,530
Michigan $81,230
Minnesota $81,580
Mississippi $74,200
Missouri $79,510
Montana $79,850
Nebraska $74,100
Nevada $66,710
New Hampshire $94,220
New Jersey $92,700
New Mexico $62,440
New York $107,430
North Carolina $99,310
North Dakota $76,300
Ohio $80,390
Oklahoma $76,830
Oregon $66,670
Pennsylvania $95,410
Rhode Island $97,550
South Carolina $70,360
South Dakota $93,430
Tennessee $84,890
Texas $81,870
Utah $80,330
Vermont $79,270
Virginia $99,880
Washington $87,590
West Virginia $58,470
Wisconsin $94,100
Wyoming $67,030

What Tools do Sales Supervisors Use?

Below is a list of the types of tools and technologies that Sales Supervisors may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • SAP
  • Microsoft Project
  • Microsoft Dynamics
  • Salesforce software
  • YouTube
  • NetSuite ERP
  • Delphi Technology
  • Work scheduling software
  • Oracle Eloqua
  • Financial accounting software
  • Salesforce.com Salesforce CRM
  • Customer information databases

How do I Become a Sales Supervisor?

Education needed to be a Sales Supervisor:

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How many years of work experience do I need?

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Who Employs Sales Supervisors?

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Below are examples of industries where Sales Supervisors work:

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You May Also Be Interested In…

Those who work as a Sales Supervisor sometimes switch careers to one of these choices:

References:

Image Credit: Nick Nijhuis via Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)

More about our data sources and methodologies.

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