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All About Gaming Managers

Job Description: Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.

A Day in the Life of a Gaming Manager

  • Set and maintain a bank and table limit for each game.
  • Resolve customer complaints regarding problems such as payout errors.
  • Interview and hire workers.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Monitor credit extended to players.
  • Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.

Things a Gaming Manager Should Know How to Do

These are the skills Gaming Managers say are the most useful in their careers:

Coordination: Adjusting actions in relation to others' actions.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Casino Shift Manager
  • Craps Manager
  • Slot Operations Director
  • Pit Manager
  • Table Games Shift Manager

Is There Job Demand for Gaming Managers?

In 2016, there was an estimated number of 4,500 jobs in the United States for Gaming Manager. New jobs are being produced at a rate of 2.2% which is below the national average. The Bureau of Labor Statistics predicts 100 new jobs for Gaming Manager by 2026. Due to new job openings and attrition, there will be an average of 500 job openings in this field each year.

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The states with the most job growth for Gaming Manager are Washington, Oregon, and North Dakota. Watch out if you plan on working in Illinois, Michigan, or West Virginia. These states have the worst job growth for this type of profession.

Do Gaming Managers Make A Lot Of Money?

The average yearly salary of a Gaming Manager ranges between $47,150 and $134,490.

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Gaming Managers who work in New York, Nevada, or Ohio, make the highest salaries.

Below is a list of the median annual salaries for Gaming Managers in different U.S. states.

State Annual Mean Salary
California $98,150
Colorado $79,830
Florida $95,690
Indiana $72,690
Iowa $76,140
Louisiana $71,870
Minnesota $66,620
Mississippi $80,390
Missouri $74,740
Nevada $104,550
New Mexico $78,670
New York $103,330
North Dakota $60,380
Ohio $87,470
Oklahoma $63,210
Oregon $77,990
Pennsylvania $87,700
Washington $83,410
West Virginia $96,830
Wisconsin $61,540

What Tools & Technology do Gaming Managers Use?

Below is a list of the types of tools and technologies that Gaming Managers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Data entry software
  • Employee scheduling software
  • Human resources management system HRMS

How to Become a Gaming Manager

What kind of Gaming Manager requirements are there?

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How many years of work experience do I need?

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Where Gaming Managers Work

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The table below shows some of the most common industries where those employed in this career field work.

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References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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