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Gaming Manager

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What Do Gaming Manager Do?

Occupation Description Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.

List of Gaming Manager Job Duties

  • Resolve customer complaints regarding problems such as payout errors.
  • Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  • Interview and hire workers.
  • Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.

Skills Needed to be a Gaming Manager

Below is a list of the skills most Gaming Managers say are important on the job.

Coordination: Adjusting actions in relation to others’ actions.

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Types of Gaming Manager

  • Casino Manager
  • Sports Betting Manager
  • Dice Manager
  • Cardroom Manager
  • Slot Manager

Gaming Manager Job Outlook

In 2016, there was an estimated number of 4,500 jobs in the United States for Gaming Manager. New jobs are being produced at a rate of 2.2% which is below the national average. The Bureau of Labor Statistics predicts 100 new jobs for Gaming Manager by 2026. The BLS estimates 500 yearly job openings in this field.

Forecasted Number of Jobs for Gaming Managers in U.S.

The states with the most job growth for Gaming Manager are Washington, Oregon, and North Dakota. Watch out if you plan on working in Illinois, Michigan, or West Virginia. These states have the worst job growth for this type of profession.

Gaming Manager Salary

The salary for Gaming Managers ranges between about $47,150 and $134,490 a year.

Salary Ranges for Gaming Managers

Gaming Managers who work in New York, Nevada, or Ohio, make the highest salaries.

How much do Gaming Managers make in different U.S. states?

State Annual Mean Salary
California $98,150
Colorado $79,830
Florida $95,690
Indiana $72,690
Iowa $76,140
Louisiana $71,870
Minnesota $66,620
Mississippi $80,390
Missouri $74,740
Nevada $104,550
New Mexico $78,670
New York $103,330
North Dakota $60,380
Ohio $87,470
Oklahoma $63,210
Oregon $77,990
Pennsylvania $87,700
Washington $83,410
West Virginia $96,830
Wisconsin $61,540

What Tools do Gaming Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Gaming Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Data entry software
  • Employee scheduling software
  • Human resources management system HRMS

How do I Become a Gaming Manager?

Education needed to be a Gaming Manager:

Gaming Manager Degree Level

How many years of work experience do I need?

Gaming Manager Work Experience

Where Gaming Managers Work

Gaming Manager Sectors

Gaming Managers work in the following industries:

Gaming Manager Industries

References:

Image Credit: Bblackpsu via Creative Commons Attribution-Share Alike 4.0 International

More about our data sources and methodologies.

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