Life As a Social and Community Service Manager
Career Description Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Daily Life Of a Social & Community Service Manager
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Recruit, interview, and hire or sign up volunteers and staff.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Implement and evaluate staff, volunteer, or community training programs.
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Social & Community Service Manager Needed Skills
When polled, Social and Community Service Managers say the following skills are most frequently used in their jobs:
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Related Job Titles
- Offender Workforce Development Program Manager (OWDPM)
- Welfare Manager
- Child Welfare Services Director
- Vocational Rehabilitation Administrator
- Community Service Organization Director
Is There Job Demand for Social and Community Service Managers?
In 2016, there was an estimated number of 147,300 jobs in the United States for Social and Community Service Manager. New jobs are being produced at a rate of 18% which is above the national average. The Bureau of Labor Statistics predicts 26,500 new jobs for Social and Community Service Manager by 2026. Due to new job openings and attrition, there will be an average of 16,300 job openings in this field each year.
The states with the most job growth for Social & Community Service Manager are Arizona, Utah, and Colorado. Watch out if you plan on working in Maine, Wyoming, or Rhode Island. These states have the worst job growth for this type of profession.
Social & Community Service Manager Salary
The typical yearly salary for Social and Community Service Managers is somewhere between $40,720 and $111,150.
Social and Community Service Managers who work in Rhode Island, District of Columbia, or Virginia, make the highest salaries.
How much do Social and Community Service Managers make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $66,430 |
| Alaska | $73,410 |
| Arizona | $65,610 |
| Arkansas | $57,360 |
| California | $73,640 |
| Colorado | $84,360 |
| Connecticut | $73,560 |
| Delaware | $69,230 |
| District of Columbia | $101,360 |
| Florida | $71,820 |
| Georgia | $66,000 |
| Hawaii | $71,590 |
| Idaho | $52,490 |
| Illinois | $66,150 |
| Indiana | $61,180 |
| Iowa | $58,410 |
| Kansas | $63,010 |
| Kentucky | $63,210 |
| Louisiana | $70,120 |
| Maine | $60,620 |
| Maryland | $76,670 |
| Massachusetts | $70,500 |
| Michigan | $72,450 |
| Minnesota | $75,280 |
| Mississippi | $47,700 |
| Missouri | $60,450 |
| Montana | $55,440 |
| Nebraska | $65,270 |
| Nevada | $75,840 |
| New Hampshire | $65,380 |
| New Jersey | $88,570 |
| New Mexico | $65,750 |
| New York | $86,700 |
| North Carolina | $69,640 |
| North Dakota | $65,850 |
| Ohio | $73,210 |
| Oklahoma | $62,530 |
| Oregon | $63,590 |
| Pennsylvania | $65,620 |
| Rhode Island | $96,550 |
| South Carolina | $68,610 |
| South Dakota | $71,630 |
| Tennessee | $68,450 |
| Texas | $72,560 |
| Utah | $64,320 |
| Vermont | $65,260 |
| Virginia | $89,290 |
| Washington | $63,870 |
| West Virginia | $56,460 |
| Wisconsin | $66,750 |
| Wyoming | $63,270 |
What Tools do Social and Community Service Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Social and Community Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Microsoft Dynamics
- Microsoft Publisher
- FileMaker Pro
- Healthcare common procedure coding system HCPCS
- Blackbaud The Raiser’s Edge
- Corel WordPerfect Office Suite
- Presentation software
- IBM Lotus 1-2-3
- Financial accounting software
- Microsoft Visual FoxPro
- Corel QuattroPro
- Oracle Reports
- PointClickCare HER
How to Become a Social & Community Service Manager
Education needed to be a Social and Community Service Manager:
How Long Does it Take to Become a Social & Community Service Manager?
Social and Community Service Managers Sector
Below are examples of industries where Social and Community Service Managers work:
Other Jobs You May be Interested In
Those thinking about becoming a Social and Community Service Manager might also be interested in the following careers:
Those who work as a Social and Community Service Manager sometimes switch careers to one of these choices:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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