New Accounts Clerks: Job Description
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
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The Daily Work of New Accounts Clerks Take On?
Typical responsibilities of new accounts clerks include:
- Perform teller duties as required.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
What New Accounts Clerks Need to Know
Successful new accounts clerks combine a mix of skills and domain knowledge.
Top Skills
The competencies most important for this role, rated on an importance scale of 0 to 5:
Knowledge Areas
Other New Accounts Clerks Job Titles
People in this occupation may also be known by titles such as:
- Admit Clerk
- Bank Representative
- Banking Services Clerk
- Banking Services Representative
- Bilingual Personal Banker
- Bilingual Spanish Personal Banker
- Branch Service Specialist
- Customer Service Specialist
How Many New Accounts Clerks Are There?
The U.S. employs around 290,931 new accounts clerks working in the United States today. Demand is forecast to grow by +10.3% over the projection horizon.
New Accounts Clerks Pay
| Statistic | Value |
|---|---|
| Annual median | $40,068 |
| Hourly median | $19.26 |
| 10th percentile | $28,080 |
| 25th percentile | $34,074 |
| 75th percentile | $46,063 |
| 90th percentile | $52,057 |
Pay can vary substantially based on experience, location, and industry.
New Accounts Clerks Salary by State
| State | Annual median salary |
|---|---|
| North Dakota | $56,510 |
| California | $54,390 |
| Massachusetts | $52,800 |
| Hawaii | $50,030 |
| New York | $49,260 |
| Maryland | $49,200 |
| Oregon | $49,160 |
| Colorado | $49,080 |
| Washington | $49,000 |
| North Carolina | $48,840 |
| Tennessee | $48,580 |
| Florida | $48,170 |
| Alaska | $48,150 |
| Minnesota | $48,020 |
| Michigan | $47,830 |
| Wisconsin | $47,150 |
| Nevada | $46,960 |
| Delaware | $46,940 |
| Nebraska | $46,750 |
| Georgia | $46,620 |
| Vermont | $46,460 |
| Illinois | $46,080 |
| Ohio | $46,030 |
| Indiana | $45,850 |
| Pennsylvania | $45,830 |
| New Hampshire | $45,630 |
| Idaho | $45,610 |
| New Mexico | $45,500 |
| Maine | $45,130 |
| Oklahoma | $44,740 |
| Iowa | $44,720 |
| Virginia | $44,410 |
| South Carolina | $44,310 |
| Wyoming | $43,910 |
| Louisiana | $43,480 |
| Montana | $42,180 |
| Kansas | $41,120 |
| Alabama | $40,190 |
| Missouri | $40,030 |
| Arkansas | $39,400 |
| Kentucky | $39,390 |
| Texas | $38,970 |
| Mississippi | $38,600 |
| Utah | $38,480 |
| West Virginia | $38,050 |
| Puerto Rico | $28,940 |
Pay by U.S. Region
Pay for new accounts clerks differ across the country. Top regions by median wage:
| Region | Median annual wage | Share of U.S. jobs | Location quotient |
|---|---|---|---|
| Far Western US | $50,441 | 9.4% | 1.18 |
| Middle Atlantic | $48,708 | 14.7% | 1.64 |
| Great Lakes | $46,998 | 21.3% | 2.24 |
| Southeast | $45,899 | 15.5% | 0.86 |
| Rocky Mountains | $44,749 | 4.1% | 1.89 |
| Plains States | $44,467 | 15.9% | 2.47 |
| Southwest | $40,786 | 16.1% | 2.11 |
| New England | $34,509 | 3.0% | 1.79 |
Top Metro Areas
| Metro area | State | Median annual wage | Employment |
|---|---|---|---|
| San Francisco-Oakland-Fremont, CA | CA | $65,180 | |
| San Jose-Sunnyvale-Santa Clara, CA | CA | $61,600 | 80 |
| Waterbury-Shelton, CT | CT | $60,580 | |
| Los Angeles-Long Beach-Anaheim, CA | CA | $57,180 | 370 |
| Baltimore-Columbia-Towson, MD | MD | $57,000 | |
| New York-Newark-Jersey City, NY-NJ | NY | $56,120 | 2,310 |
| San Diego-Chula Vista-Carlsbad, CA | CA | $54,390 | 70 |
| Portland-Vancouver-Hillsboro, OR-WA | OR | $53,000 | 340 |
Industry Breakdown
The largest employers of new accounts clerks are found across these industries:
| Industry | Employment | Median annual wage |
|---|---|---|
| Finance and Insurance | 36,790 | $46,600 |
| Management of Companies and Enterprises | 910 | $48,000 |
| Administrative and Support and Waste Management and Remediation Services | 110 | $42,480 |
Below are examples of industries where new accounts clerks work:
Software New Accounts Clerks Use
- Spreadsheet software: Microsoft Excel (hot technology)
- Office suite software: Microsoft Office software (hot technology)
- Presentation software: Microsoft PowerPoint (hot technology)
- Document management software: Microsoft SharePoint (hot technology)
- Word processing software: Microsoft Word (hot technology)
Work Environment
Daily working conditions for new accounts clerks reflects the following characteristics:
- Telephone Conversations
- Contact With Others
- Face-to-Face Discussions with Individuals and Within Teams
- Importance of Being Exact or Accurate
How to Become New Accounts Clerks
Entry-level new accounts clerks positions require a high school diploma or equivalent as the typical entry-level education. This occupation sits in Medium Preparation Needed (Job Zone 3), reflecting the level of preparation typically expected.
Similar Occupations
Similar Occupations
- Financial Managers (Supplemental)
- Credit Analysts (Supplemental)
- Financial and Investment Analysts (Supplemental)
- Personal Financial Advisors (Primary-Long)
- Credit Counselors (Supplemental)
- Loan Officers (Primary-Long)
- Insurance Sales Agents (Supplemental)
- Securities, Commodities, and Financial Services Sales Agents (Primary-Short)
Degree Programs
Aspiring new accounts clerks commonly pursue programs in:
Business, Management, Marketing, and Related Support Services
1 programs across 1 majors
References
This profile draws on the following authoritative sources:
- U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS) for employment and wage data by state and industry.
- BLS Employment Projections for total employment and growth forecasts.
- O*NET (Occupational Information Network) for skills, knowledge, tasks, work activities, work context, technology, and education-zone data.
SOC code: 43-4141.00 (New Accounts Clerks).
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