What Does it Take to Be an Insurance Claims Clerk?
Insurance Claims Clerk Job Description Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Life As an Insurance Claims Clerk: What Do They Do?
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Apply insurance rating systems.
- Contact insured or other involved persons to obtain missing information.
- Pay small claims.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Calculate amount of claim.
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Insurance Claims Clerk Needed Skills
When polled, Insurance Claims Clerks say the following skills are most frequently used in their jobs:
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Service Orientation: Actively looking for ways to help people.
Related Job Titles
- Claims Assistant
- Insurance Customer Service Representative
- Claims Sorter
- Claims Adjudicator
- Reimbursement Counselor
What Kind of Insurance Claims Clerk Job Opportunities Are There?
There were about 308,500 jobs for Insurance Claims Clerk in 2016 (in the United States). New jobs are being produced at a rate of 11.1% which is above the national average. The Bureau of Labor Statistics predicts 34,100 new jobs for Insurance Claims Clerk by 2026. There will be an estimated 35,600 positions for Insurance Claims Clerk per year.
The states with the most job growth for Insurance Claims Clerk are Utah, Arizona, and Iowa. Watch out if you plan on working in Maine, Vermont, or Oregon. These states have the worst job growth for this type of profession.
How Much Does an Insurance Claims Clerk Make?
The salary for Insurance Claims Clerks ranges between about $27,540 and $60,500 a year.
Insurance Claims Clerks who work in District of Columbia, Connecticut, or Massachusetts, make the highest salaries.
How much do Insurance Claims Clerks make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $37,000 |
| Alaska | $42,450 |
| Arizona | $42,760 |
| Arkansas | $35,960 |
| California | $42,690 |
| Colorado | $48,700 |
| Connecticut | $50,300 |
| Delaware | $40,540 |
| District of Columbia | $56,710 |
| Florida | $39,150 |
| Georgia | $46,190 |
| Hawaii | $40,270 |
| Idaho | $40,410 |
| Illinois | $43,540 |
| Indiana | $39,740 |
| Iowa | $43,500 |
| Kansas | $40,350 |
| Kentucky | $34,370 |
| Louisiana | $35,100 |
| Maine | $40,180 |
| Maryland | $47,600 |
| Massachusetts | $48,820 |
| Michigan | $38,310 |
| Minnesota | $44,700 |
| Mississippi | $33,420 |
| Missouri | $40,100 |
| Montana | $39,020 |
| Nebraska | $39,410 |
| Nevada | $40,700 |
| New Hampshire | $44,500 |
| New Jersey | $47,180 |
| New Mexico | $37,360 |
| New York | $48,740 |
| North Carolina | $43,180 |
| North Dakota | $41,610 |
| Ohio | $39,830 |
| Oklahoma | $42,120 |
| Oregon | $43,950 |
| Pennsylvania | $42,590 |
| Rhode Island | $45,300 |
| South Carolina | $36,850 |
| South Dakota | $33,540 |
| Tennessee | $37,880 |
| Texas | $39,950 |
| Utah | $40,940 |
| Vermont | $41,420 |
| Virginia | $42,030 |
| Washington | $45,810 |
| West Virginia | $33,710 |
| Wisconsin | $40,340 |
| Wyoming | $36,190 |
Tools & Technologies Used by Insurance Claims Clerks
Below is a list of the types of tools and technologies that Insurance Claims Clerks may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Data entry software
- Word processing software
- Spreadsheet software
- Database software
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
- Billing software
- Alpha Software Alpha Five
- IBM Check Processing Control System CPSC
- St. Paul Travelers e-CARMA
- Automated information system software
- Claim processing system software
Becoming an Insurance Claims Clerk
Are there Insurance Claims Clerks education requirements?
How Long Does it Take to Become an Insurance Claims Clerk?
Insurance Claims Clerks Sector
Insurance Claims Clerks work in the following industries:
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References:
Image Credit: Jace Armstrong via public domain
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