What is a Funeral Service Manager?
Funeral Service Manager Job Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
List of Funeral Service Manager Job Duties
- Schedule funerals, burials, or cremations.
- Schedule work hours for funeral home or contract employees.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Sell funeral services, products, or merchandise to clients.
- Negotiate contracts for prearranged funeral services.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
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What Every Funeral Service Manager Should Know
When polled, Funeral Service Managers say the following skills are most frequently used in their jobs:
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one’s own time and the time of others.
Related Job Titles
- Operations Manager
- Funeral Home General Manager
- Scheduling Manager
- Arranging Funeral Director
- Funeral Sales Manager
Funeral Service Manager Job Outlook
In the United States, there were 25,700 jobs for Funeral Service Manager in 2016. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.
The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.
Do Funeral Service Managers Make A Lot Of Money?
The salary for Funeral Service Managers ranges between about $41,410 and $151,680 a year.
Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.
How much do Funeral Service Managers make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $78,000 |
| Arizona | $77,600 |
| Arkansas | $76,810 |
| California | $86,900 |
| Colorado | $77,350 |
| Florida | $87,070 |
| Georgia | $72,010 |
| Idaho | $67,110 |
| Illinois | $91,090 |
| Indiana | $73,390 |
| Kansas | $70,110 |
| Kentucky | $79,330 |
| Louisiana | $89,320 |
| Maine | $87,150 |
| Maryland | $104,930 |
| Massachusetts | $107,520 |
| Michigan | $113,190 |
| Minnesota | $107,960 |
| New Jersey | $118,770 |
| New Mexico | $64,320 |
| New York | $97,400 |
| North Carolina | $94,170 |
| Ohio | $113,130 |
| Oklahoma | $77,100 |
| Pennsylvania | $114,030 |
| South Carolina | $63,540 |
| Tennessee | $83,480 |
| Texas | $80,560 |
| Virginia | $113,360 |
| West Virginia | $108,730 |
| Wisconsin | $110,990 |
Tools & Technologies Used by Funeral Service Managers
Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Email software
- Financial reporting software
- FPA Software MACCS
- HMIS Advantage
- Twin Tiers Technologies MIMS
How to Become a Funeral Service Manager
Learn what Funeral Service Manager education requirements there are.
How many years of work experience do I need?
Where do Funeral Service Managers Work?
The table below shows the approximate number of Funeral Service Managers employed by various industries.
References:
Image Credit: Senior Airman Andrew Lee via Public domain
More about our data sources and methodologies.
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