What Does it Take to Be a Property and Casualty Insurance Claims Examiner?
Career Description Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.
Insurance Claims Examiner Responsibilities
- Communicate with reinsurance brokers to obtain information necessary for processing claims.
- Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Supervise claims adjusters to ensure that adjusters have followed proper methods.
- Confer with legal counsel on claims requiring litigation.
- Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
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Things an Insurance Claims Examiner Should Know How to Do
Below is a list of the skills most Property and Casualty Insurance Claims Examiners say are important on the job.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Negotiation: Bringing others together and trying to reconcile differences.
Types of Property and Casualty Insurance Claims Examiner
- Claims Examiner
- Worker’s Compensation Claims Examiner
- Liability Claims Examiner
- Claims Supervisor
- Casualty Claims Supervisor
Insurance Claims Examiner Job Outlook
In the United States, there were 311,100 jobs for Property and Casualty Insurance Claims Examiner in 2016. There is little to no growth in job opportunities for Property and Casualty Insurance Claims Examiner. There will be an estimated 24,500 positions for Insurance Claims Examiner per year.

The states with the most job growth for Insurance Claims Examiner are Utah, Arizona, and Colorado. Watch out if you plan on working in Maine, District of Columbia, or Mississippi. These states have the worst job growth for this type of profession.
Average Property and Casualty Insurance Claims Examiners Salary
The average yearly salary of an Insurance Claims Examiner ranges between $39,620 and $98,660.

Property and Casualty Insurance Claims Examiners who work in Connecticut, Massachusetts, or New Jersey, make the highest salaries.
Below is a list of the median annual salaries for Property and Casualty Insurance Claims Examiners in different U.S. states.
State | Annual Mean Salary |
---|---|
Alabama | $65,060 |
Alaska | $73,370 |
Arizona | $67,340 |
Arkansas | $61,930 |
California | $71,720 |
Colorado | $72,460 |
Connecticut | $78,590 |
Delaware | $63,440 |
District of Columbia | $74,210 |
Florida | $62,840 |
Georgia | $65,430 |
Hawaii | $62,860 |
Idaho | $63,020 |
Illinois | $65,980 |
Indiana | $63,480 |
Iowa | $62,750 |
Kansas | $67,570 |
Kentucky | $55,820 |
Louisiana | $66,440 |
Maine | $60,980 |
Maryland | $72,050 |
Massachusetts | $76,150 |
Michigan | $67,860 |
Minnesota | $65,760 |
Mississippi | $62,700 |
Missouri | $66,340 |
Montana | $55,970 |
Nebraska | $61,050 |
Nevada | $65,510 |
New Hampshire | $71,190 |
New Jersey | $74,260 |
New Mexico | $63,890 |
New York | $71,950 |
North Carolina | $62,580 |
North Dakota | $58,580 |
Ohio | $65,890 |
Oklahoma | $61,670 |
Oregon | $67,750 |
Pennsylvania | $67,730 |
Rhode Island | $71,950 |
South Carolina | $62,950 |
South Dakota | $61,490 |
Tennessee | $60,550 |
Texas | $69,560 |
Utah | $59,330 |
Vermont | $66,240 |
Virginia | $63,640 |
Washington | $72,340 |
West Virginia | $57,030 |
Wisconsin | $63,420 |
Wyoming | $65,300 |
Tools & Technologies Used by Property and Casualty Insurance Claims Examiners
Below is a list of the types of tools and technologies that Property and Casualty Insurance Claims Examiners may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Publisher
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
- Document management system software
- Hyland OnBase Enterprise Content Management
- Axonwave Fraud and Abuse Management System
- StrataCare StrataWare eReview
- LexisNexis RiskWise
- CCC Pathways Appraisal Quality Solution
- ISO NetMap for Claims
- ISO ClaimSearch
- IBM Fraud and Abuse Management System
- Hummingbird Legal Bill Review
- Agency Management Systems AMS 360
- AutoClaims Direct DirectLink
Becoming an Insurance Claims Examiner
Learn what Property and Casualty Insurance Claims Examiner education requirements there are.

How many years of work experience do I need?

Where Property and Casualty Insurance Claims Examiners Work

The table below shows the approximate number of Property and Casualty Insurance Claims Examiners employed by various industries.

Other Jobs You May be Interested In
Those interested in being a Property and Casualty Insurance Claims Examiner may also be interested in:
- Social Science Research Assistants
- Loan Counselors
- Cost Estimators
- Title Examiners, Abstractors, and Searchers
- Financial Analysts
Career changers with experience as a Property and Casualty Insurance Claims Examiner sometimes find work in one of the following fields:
References:
Image Credit: Nick Youngson via Creative Commons 3 - CC BY-SA 3.0
More about our data sources and methodologies.
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