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Property and Casualty Insurance Claims Examiner

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What Does it Take to Be a Property and Casualty Insurance Claims Examiner?

Career Description Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.

Insurance Claims Examiner Responsibilities

  • Communicate with reinsurance brokers to obtain information necessary for processing claims.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
  • Resolve complex, severe exposure claims, using high service oriented file handling.
  • Supervise claims adjusters to ensure that adjusters have followed proper methods.
  • Confer with legal counsel on claims requiring litigation.
  • Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.

Things an Insurance Claims Examiner Should Know How to Do

Below is a list of the skills most Property and Casualty Insurance Claims Examiners say are important on the job.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Negotiation: Bringing others together and trying to reconcile differences.

Types of Property and Casualty Insurance Claims Examiner

  • Claims Examiner
  • Worker’s Compensation Claims Examiner
  • Liability Claims Examiner
  • Claims Supervisor
  • Casualty Claims Supervisor

Insurance Claims Examiner Job Outlook

In the United States, there were 311,100 jobs for Property and Casualty Insurance Claims Examiner in 2016. There is little to no growth in job opportunities for Property and Casualty Insurance Claims Examiner. There will be an estimated 24,500 positions for Insurance Claims Examiner per year.

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The states with the most job growth for Insurance Claims Examiner are Utah, Arizona, and Colorado. Watch out if you plan on working in Maine, District of Columbia, or Mississippi. These states have the worst job growth for this type of profession.

Average Property and Casualty Insurance Claims Examiners Salary

The average yearly salary of an Insurance Claims Examiner ranges between $39,620 and $98,660.

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Property and Casualty Insurance Claims Examiners who work in Connecticut, Massachusetts, or New Jersey, make the highest salaries.

Below is a list of the median annual salaries for Property and Casualty Insurance Claims Examiners in different U.S. states.

State Annual Mean Salary
Alabama $65,060
Alaska $73,370
Arizona $67,340
Arkansas $61,930
California $71,720
Colorado $72,460
Connecticut $78,590
Delaware $63,440
District of Columbia $74,210
Florida $62,840
Georgia $65,430
Hawaii $62,860
Idaho $63,020
Illinois $65,980
Indiana $63,480
Iowa $62,750
Kansas $67,570
Kentucky $55,820
Louisiana $66,440
Maine $60,980
Maryland $72,050
Massachusetts $76,150
Michigan $67,860
Minnesota $65,760
Mississippi $62,700
Missouri $66,340
Montana $55,970
Nebraska $61,050
Nevada $65,510
New Hampshire $71,190
New Jersey $74,260
New Mexico $63,890
New York $71,950
North Carolina $62,580
North Dakota $58,580
Ohio $65,890
Oklahoma $61,670
Oregon $67,750
Pennsylvania $67,730
Rhode Island $71,950
South Carolina $62,950
South Dakota $61,490
Tennessee $60,550
Texas $69,560
Utah $59,330
Vermont $66,240
Virginia $63,640
Washington $72,340
West Virginia $57,030
Wisconsin $63,420
Wyoming $65,300

Tools & Technologies Used by Property and Casualty Insurance Claims Examiners

Below is a list of the types of tools and technologies that Property and Casualty Insurance Claims Examiners may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Publisher
  • Medical procedure coding software
  • Healthcare common procedure coding system HCPCS
  • Medical condition coding software
  • Document management system software
  • Hyland OnBase Enterprise Content Management
  • Axonwave Fraud and Abuse Management System
  • StrataCare StrataWare eReview
  • LexisNexis RiskWise
  • CCC Pathways Appraisal Quality Solution
  • ISO NetMap for Claims
  • ISO ClaimSearch
  • IBM Fraud and Abuse Management System
  • Hummingbird Legal Bill Review
  • Agency Management Systems AMS 360
  • AutoClaims Direct DirectLink

Becoming an Insurance Claims Examiner

Learn what Property and Casualty Insurance Claims Examiner education requirements there are.

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How many years of work experience do I need?

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Where Property and Casualty Insurance Claims Examiners Work

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The table below shows the approximate number of Property and Casualty Insurance Claims Examiners employed by various industries.

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Other Jobs You May be Interested In

Those interested in being a Property and Casualty Insurance Claims Examiner may also be interested in:

Career changers with experience as a Property and Casualty Insurance Claims Examiner sometimes find work in one of the following fields:

References:

Image Credit: Nick Youngson via Creative Commons 3 - CC BY-SA 3.0

More about our data sources and methodologies.

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