What is a Funeral Service Manager?
Occupation Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
List of Funeral Service Manager Job Duties
- Interview and hire new employees.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Complete and maintain records such as state-required documents, tracking documents, or product inventories.
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Funeral Service Manager Required Skills
Funeral Service Managers state the following job skills are important in their day-to-day work.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one’s own time and the time of others.
Other Funeral Service Manager Job Titles
- Scheduling Manager
- Funeral Sales Manager
- Funeral Home Manager
- Funeral Planning Counselor
- Arranging Funeral Director
Is There Job Demand for Funeral Service Managers?
In 2016, there was an estimated number of 25,700 jobs in the United States for Funeral Service Manager. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. There will be an estimated 2,000 positions for Funeral Service Manager per year.
The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.
Do Funeral Service Managers Make A Lot Of Money?
Funeral Service Managers make between $41,410 and $151,680 a year.
Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.
Below is a list of the median annual salaries for Funeral Service Managers in different U.S. states.
| State | Annual Mean Salary |
|---|---|
| Alabama | $78,000 |
| Arizona | $77,600 |
| Arkansas | $76,810 |
| California | $86,900 |
| Colorado | $77,350 |
| Florida | $87,070 |
| Georgia | $72,010 |
| Idaho | $67,110 |
| Illinois | $91,090 |
| Indiana | $73,390 |
| Kansas | $70,110 |
| Kentucky | $79,330 |
| Louisiana | $89,320 |
| Maine | $87,150 |
| Maryland | $104,930 |
| Massachusetts | $107,520 |
| Michigan | $113,190 |
| Minnesota | $107,960 |
| New Jersey | $118,770 |
| New Mexico | $64,320 |
| New York | $97,400 |
| North Carolina | $94,170 |
| Ohio | $113,130 |
| Oklahoma | $77,100 |
| Pennsylvania | $114,030 |
| South Carolina | $63,540 |
| Tennessee | $83,480 |
| Texas | $80,560 |
| Virginia | $113,360 |
| West Virginia | $108,730 |
| Wisconsin | $110,990 |
What Tools do Funeral Service Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Email software
- Financial reporting software
- FPA Software MACCS
- HMIS Advantage
- Twin Tiers Technologies MIMS
Becoming a Funeral Service Manager
Education needed to be a Funeral Service Manager:
How many years of work experience do I need?
Where do Funeral Service Managers Work?
Below are examples of industries where Funeral Service Managers work:
References:
Image Credit: Senior Airman Andrew Lee via Public domain
More about our data sources and methodologies.
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