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All About Funeral Service Managers

Funeral Service Manager Job Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Life As a Funeral Service Manager: What Do They Do?

  • Conduct market research and analyze industry trends.
  • Sell funeral services, products, or merchandise to clients.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Set prices or credit terms for funeral products or services.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Complete and maintain records such as state-required documents, tracking documents, or product inventories.

Funeral Service Manager Skills

When polled, Funeral Service Managers say the following skills are most frequently used in their jobs:

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Funeral Home Manager
  • Funeral Planning Counselor
  • Mortuary Operations Manager
  • Funeral Counselor
  • Market Manager

Job Outlook for Funeral Service Managers

In the United States, there were 25,700 jobs for Funeral Service Manager in 2016. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.


The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.

What is the Average Salary of a Funeral Service Manager

The typical yearly salary for Funeral Service Managers is somewhere between $41,410 and $151,680.


Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.

Below is a list of the median annual salaries for Funeral Service Managers in different U.S. states.

State Annual Mean Salary
Alabama $78,000
Arizona $77,600
Arkansas $76,810
California $86,900
Colorado $77,350
Florida $87,070
Georgia $72,010
Idaho $67,110
Illinois $91,090
Indiana $73,390
Kansas $70,110
Kentucky $79,330
Louisiana $89,320
Maine $87,150
Maryland $104,930
Massachusetts $107,520
Michigan $113,190
Minnesota $107,960
New Jersey $118,770
New Mexico $64,320
New York $97,400
North Carolina $94,170
Ohio $113,130
Oklahoma $77,100
Pennsylvania $114,030
South Carolina $63,540
Tennessee $83,480
Texas $80,560
Virginia $113,360
West Virginia $108,730
Wisconsin $110,990

What Tools & Technology do Funeral Service Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Email software
  • Financial reporting software
  • FPA Software MACCS
  • HMIS Advantage
  • Twin Tiers Technologies MIMS

Becoming a Funeral Service Manager

Individuals working as a Funeral Service Manager have obtained the following education levels:


How Long Does it Take to Become a Funeral Service Manager?


Where Funeral Service Managers Are Employed


Funeral Service Managers work in the following industries:



Image Credit: Senior Airman Andrew Lee via Public domain

More about our data sources and methodologies.

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