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Funeral Service Manager

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What is a Funeral Service Manager?

Job Description & Duties Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

List of Funeral Service Manager Job Duties

  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Complete and maintain records such as state-required documents, tracking documents, or product inventories.
  • Set prices or credit terms for funeral products or services.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.

What Skills Do You Need to Work as a Funeral Service Manager?

Funeral Service Managers state the following job skills are important in their day-to-day work.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Time Management: Managing one’s own time and the time of others.

  • Sales Manager, Prearranged Funerals
  • Funeral Sales Manager
  • Funeral Pre-arrangement Counselor
  • Funeral Home Director
  • Assistant Manager of Operations

Job Opportunities for Funeral Service Managers

There were about 25,700 jobs for Funeral Service Manager in 2016 (in the United States). New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. There will be an estimated 2,000 positions for Funeral Service Manager per year.

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The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.

What is the Average Salary of a Funeral Service Manager

Funeral Service Managers make between $41,410 and $151,680 a year.

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Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.

Below is a list of the median annual salaries for Funeral Service Managers in different U.S. states.

State Annual Mean Salary
Alabama $78,000
Arizona $77,600
Arkansas $76,810
California $86,900
Colorado $77,350
Florida $87,070
Georgia $72,010
Idaho $67,110
Illinois $91,090
Indiana $73,390
Kansas $70,110
Kentucky $79,330
Louisiana $89,320
Maine $87,150
Maryland $104,930
Massachusetts $107,520
Michigan $113,190
Minnesota $107,960
New Jersey $118,770
New Mexico $64,320
New York $97,400
North Carolina $94,170
Ohio $113,130
Oklahoma $77,100
Pennsylvania $114,030
South Carolina $63,540
Tennessee $83,480
Texas $80,560
Virginia $113,360
West Virginia $108,730
Wisconsin $110,990

What Tools & Technology do Funeral Service Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Email software
  • Financial reporting software
  • FPA Software MACCS
  • HMIS Advantage
  • Twin Tiers Technologies MIMS

How to Become a Funeral Service Manager

What kind of Funeral Service Manager requirements are there?

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What work experience do I need to become a Funeral Service Manager?

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Who Employs Funeral Service Managers?

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The table below shows some of the most common industries where those employed in this career field work.

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References:

Image Credit: Senior Airman Andrew Lee via Public domain

More about our data sources and methodologies.

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