Customer Service Representatives in New Jersey
Get the information you need to know about working as a Customer Service Representative.
You’re in luck! Jobs for Customer Service Representatives in New Jersey are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in New Jersey is growing faster than average.
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Customer Service Representatives in New Jersey earn lower salaries than the typical U.S. wage earner.
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How Many Customer Service Representatives Work in New Jersey?
In New Jersey, there were 68,260 people working as Customer Service Representatives in the year 2018.
There were 68,330 Customer Service Representatives employed in this state in 2017.
That’s a decline of 70 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means New Jersey has more Customer Service Representatives than average.
Job Projections for New Jersey
Jobs for Customer Service Representatives in this state are growing at a rate of 5.1% which is faster than the nationwide estimated projection of 4.9%.
New Jersey Annual Job Openings
The BLS estimates 9,510 annual job openings, and a total of 74,340 jobs for New Jersey Customer Service Representatives in 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in New Jersey?
In 2018 wages for Customer Service Representatives ranged from $23,510 to $61,560 with $37,520 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $11.3 to $29.6. The median hourly rate was $18.04.
Workers in this field were paid a median of $17.81 an hour in 2017.
The hourly rate grew by $0.23.
The median salary in New Jersey is higher than the nationwide median salary.
Top New Jersey Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ-PA | 154,510 | $39,140 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 61,980 | $37,380 |
| Allentown-Bethlehem-Easton, PA-NJ | 7,740 | $33,420 |
| Trenton, NJ | 3,540 | $38,070 |
| Atlantic City-Hammonton, NJ | 1,320 | $31,670 |
| Vineland-Bridgeton, NJ | 440 | $38,620 |
| Ocean City, NJ | 260 | $33,110 |
Top States for Customer Service Representatives Employment
The table below shows the states where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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