Customer Service Representatives in Florida
Is Florida a good place for you to work as a Customer Service Representative?
You’re in luck! Jobs for Customer Service Representatives in Florida are projected to grow and these jobs tend to pay higher than average.
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Projected employment for Customer Service Representatives in Florida is growing faster than average.
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Customer Service Representatives in Florida earn lower salaries than the typical U.S. wage earner.
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How Many Customer Service Representatives Work in Florida?
There were approximately 251,790 workers employed as Customer Service Representatives in this state in 2018.
There were 236,730 Customer Service Representatives employed in this state in 2017.
That’s growth of 15,060 jobs between 2017 and 2018.
The typical state has 34,750 Customer Service Representatives working in it, which means Florida has more Customer Service Representatives than average.
Job Projections for Florida
Jobs for Customer Service Representatives in this state are growing at a rate of 15.1% which is faster than the nationwide estimated projection of 4.9%.
Florida Annual Job Openings
The BLS is projecting 35,700 annual Customer Service Representatives job openings in Florida, and 272,590 total jobs in the year 2026.
Nationwide, the prediction is 373,500 annual jobs and 2,920,800 total jobs in 2026.
What do Customer Service Representatives Make in Florida?
In 2018 wages for Customer Service Representatives ranged from $21,220 to $49,160 with $31,260 being the median annual salary.
Broken down to an hourly rate, workers in this field made anywhere from $10.2 to $23.64. The median hourly rate was $15.03.
In 2017 the median pay for this field was $14.34 an hour.
The hourly rate grew by $0.69.
The median salary in Florida is higher than the nationwide median salary.
Top Florida Metros for Customer Service Representatives
The table below shows some of the metros in this state with the most Customer Service Representatives.
| Metro | Number Employed | Annual Median Salary |
|---|---|---|
| Miami-Fort Lauderdale-West Palm Beach, FL | 73,760 | $32,440 |
| Tampa-St. Petersburg-Clearwater, FL | 52,010 | $31,640 |
| Orlando-Kissimmee-Sanford, FL | 38,400 | $30,660 |
| Jacksonville, FL | 23,280 | $32,370 |
| Cape Coral-Fort Myers, FL | 6,650 | $28,310 |
| Pensacola-Ferry Pass-Brent, FL | 6,280 | $27,700 |
| North Port-Sarasota-Bradenton, FL | 5,860 | $31,950 |
| Lakeland-Winter Haven, FL | 5,390 | $30,630 |
| Palm Bay-Melbourne-Titusville, FL | 5,150 | $28,200 |
| Deltona-Daytona Beach-Ormond Beach, FL | 3,720 | $27,850 |
| Port St. Lucie, FL | 3,560 | $29,580 |
| Tallahassee, FL | 3,150 | $29,510 |
| Gainesville, FL | 2,660 | $27,480 |
| Panama City, FL | 2,340 | $24,310 |
| Naples-Immokalee-Marco Island, FL | 2,180 | $32,900 |
| Ocala, FL | 2,150 | $28,650 |
| Crestview-Fort Walton Beach-Destin, FL | 1,730 | $29,440 |
| Sebastian-Vero Beach, FL | 910 | $27,580 |
| Punta Gorda, FL | 620 | $27,530 |
| Homosassa Springs, FL | 390 | $27,640 |
| Sebring, FL | 380 | $26,870 |
| The Villages, FL | 310 | $29,790 |
Top States for Customer Service Representatives Employment
The table below shows the states where most Customer Service Representatives work.
| State | Number Employed | Annual Median Salary |
|---|---|---|
| Texas | 282,940 | $31,730 |
| Florida | 251,790 | $31,260 |
| California | 207,100 | $38,100 |
| New York | 159,010 | $37,470 |
| Pennsylvania | 124,320 | $34,780 |
| Illinois | 120,270 | $35,080 |
| Georgia | 109,940 | $32,500 |
| Arizona | 101,290 | $32,450 |
| Ohio | 100,500 | $33,650 |
| North Carolina | 94,420 | $32,910 |
| Michigan | 90,310 | $33,180 |
| Wisconsin | 72,200 | $35,740 |
| Virginia | 71,380 | $32,400 |
| New Jersey | 68,260 | $37,520 |
| Massachusetts | 65,010 | $40,230 |
| Tennessee | 60,960 | $31,450 |
| Minnesota | 58,710 | $37,670 |
| Washington | 58,300 | $37,960 |
| Indiana | 56,030 | $33,590 |
| South Carolina | 54,050 | $30,030 |
Below are the states where Customer Service Representatives get paid the most:
| State | Annual Median Salary |
|---|---|
| District of Columbia | $42,870 |
| Massachusetts | $40,230 |
| Connecticut | $38,660 |
| California | $38,100 |
| Washington | $37,960 |
| Minnesota | $37,670 |
| New Jersey | $37,520 |
| New York | $37,470 |
| Rhode Island | $37,300 |
| Alaska | $37,020 |
References
- Bureau of Labor Statistics (BLS)
- College Factual
- National Center for Education Statistics
- O*NET Online
More about our data sources and methodologies.
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